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Dedicated Registered Nurse with over 8 years of diverse experience across medical-surgical, neurosurgical, and specialized hospital wards. Certified in ACLS and BLS, with expertise in performing rapid assessments and critical interventions under pressure. Recognized for exceptional communication skills, team collaboration and a commitment to patient care.

Experienced with developing and implementing individualized education plans for students with diverse learning needs. Utilizes effective behavior management techniques to create positive and inclusive classroom environment. Track record of collaborating with multidisciplinary teams to support student success and development.

Professional programme worker and research assistant with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.

Dynamic Shop Manager with a proven track record at NOBS HONG KONG LIMITED, excelling in customer service and sales analysis. Enhanced customer satisfaction through effective strategies and active listening, while maintaining accurate inventory control. Skilled in POS systems and problem-solving, driving loyalty and repeat business in fast-paced environments.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Resident Survey Officer with 1.5 years of hands-on site experience in DSD Yuen Long Effluent Polishing Plant project. Leading high-precision field surveys, and utilizing advanced technologies including UAV photogrammetry and laser scanning. Experienced in survey data processing and coordinating with engineers and contractors. Currently seeking to leverage site experience and technical expertise as an Assistant Resident Land Surveyor (ARLS) to contribute to the successful delivery of civil engineering projects.

Public relations and marketing professional with proven track record of driving successful campaigns and media strategies. Skilled in relationship building, strategic communication, and brand management. Strong focus on fostering teamwork and adapting to evolving market demands.

 Client-focused professional with experience across financial services, optical healthcare, and customer-facing leadership roles. Experienced in senior client relationship management and team leadership within a Fortune Global 500 financial services organization, as well as hands-on optometry support in a retail healthcare setting and frontline operations supervision in a fast-paced café environment. Strong in customer communication, compliance awareness, team coordination, and service quality management. 

I am an explorer with a deep curiosity about the workings of the physical world, currently pursuing a Bachelor of Science degree in Physics at City University of Hong Kong, expected to graduate in June 2028. My academic training focuses not only on mastering classical and modern physics theories, but also on cultivating a systematic problem-solving ability centered on first principles, combined with rigorous mathematical modeling and empirical analysis.

In terms of technical skills, I have built a multi-dimensional skill system from theory to practice:

Programming and Computational Simulation: I am proficient in using Python and MATLAB as my primary tools for numerical computation, complex system simulation, and data analysis. I also utilize LabVIEW for controlling experimental instruments and building data acquisition systems, and use Microsoft Office for efficient document processing and presentation of results.

Experimental Operation and Engineering Practice: I have a deep understanding of laboratory safety procedures and possess extensive hands-on experience. I can independently or collaboratively use a range of precision instruments, such as oscilloscopes, signal generators, and vacuum equipment, to design, execute, and debug physical experiments, ensuring reliable data acquisition.

Data Analysis and Insight Extraction: I enjoy the process of uncovering truth from raw data. A complete data processing workflow—including data cleaning, statistical analysis, error analysis, and final numerical simulation and data visualization—is key to transforming observed phenomena into scientific conclusions. I strive for clear and accurate charts to tell the story behind the data.

My background has endowed me with unique communication advantages: as a native speaker of Mandarin and Cantonese, and fluent in English, I can communicate effectively and seamlessly in multilingual, cross-cultural academic or work environments. I am particularly adept at explaining complex professional concepts clearly and understandably to audiences from diverse backgrounds, enabling me to effectively act as a "translator" and "connector" in teamwork.

I firmly believe that excellent scientists or engineers should also be excellent collaborators. I actively seek teamwork, and through past group projects and club activities, I have honed my abilities to listen attentively, clearly define roles, and collaboratively solve problems. I look forward to combining my quantitative analysis skills, experimental skills, and multilingual collaborative strengths in a challenging technical internship.

I am not just looking for an internship, but a practical platform where I can contribute my expertise and apply classroom learning to real-world challenges. I aspire to join a team that values

innovation, rigor, and collaboration, to explore the fascinating journey from fundamental principles to practical applications.

Dynamic kitchen professional with extensive experience at Port Restaurant and Bar, excelling in ingredient preparation and maintaining a pristine kitchen environment. Recognized for exceptional organization and cleanliness, ensuring timely delivery of high-quality dishes during peak hours. Committed to safe food storage practices and fostering a collaborative team atmosphere.

Dedicated Computing Mathematics graduate from CityU with a strong foundation in advanced mathematical concepts, including differential topology, differential geometry, numerical analysis, and algebraic topology. Currently pursuing a part-time master's degree in mathematics to further deepen expertise and knowledge in the field. Successfully designed an SIR model focused on Hong Kong, enhancing public understanding of virus infections through analytical skills and data analysis. Committed to applying mathematical principles to real-world challenges and contributing to innovative solutions.

Undergraduate student completing a full-time B.Sc. in Chemistry alongside an additional major in Mathematics–Computer Science

Dynamic and results-driven professional with a proven track record at HKT Teleservices, excelling in customer service and team management. Recognized for enhancing staff morale and implementing effective training programs, I leverage strong communication skills and computer proficiency to drive operational success and foster collaboration in fast-paced environments.

Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.


Dynamic sales professional with a proven track record at Icreate Marketing, excelling in product demonstrations and customer engagement. Skilled in social media strategy and sales management, I effectively identified client needs and delivered tailored solutions, enhancing customer satisfaction and driving sales growth. Strong relationship-building abilities complement my expertise in market trends.

Accomplished manager with expertise in strategic business planning and bilingual communication, honed at Sparrow Medical Insurance Industry. Enhanced operational efficiency by implementing process improvements and fostering team leadership. Proficient in document organization and account reconciliation, driving customer satisfaction and compliance. Skilled in Sabre and Amadeus systems, contributing to successful project outcomes.

擁有超過 10 年經驗的高級軟件工程師，專注於為教會，機構設計、開發、測試及維護企業級網頁應用程式和軟件解決方案。

Results-Driven Customer Service Executive with 6+ years of management experience in fintech and banking. Proven ability to lead large, global teams, optimize operations, and drive significant revenue growth. Expert in leveraging data analytics and automation to enhance customer experience and operational efficiency. Operational Excellence: Elevated team performance by uplifting SLAs by 20% and strategically reducing HKMA complaint ratios by 78% through robust root-cause analysis. Revenue Generation: Successfully transitioned service teams to revenue drivers, tripling sales contribution from 3% to 10% of the bank's total through service-to-sales initiatives. Strategic Automation: Led end-to-end automation projects, including AI chatbots and omni-channel integrations, deflecting 20% of customer inquiries and streamlining service workflows. Global Team Leadership: Managed and scaled 24/7 customer service teams of up to 40+ staff across multiple regions (HK, Dubai, Cyprus), fostering talent through dedicated mentoring programs. Experienced with team leadership in customer service environments. Utilizes conflict resolution and motivational techniques to enhance team performance. Knowledge of customer satisfaction strategies and team dynamics. Hands-on Customer Service Manager effective in motivating others to reach optimum potential. Collaborative multitasker with thoughtful leadership style and equitable task delegation. Organized facilitator of numerous competing variables to meet team goals of serving clientele.

Dynamic professional with extensive experience at ISS Facility Services, excelling in client relations and team coaching. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Strong organizational skills and a commitment to professional growth drive success in high-pressure environments. Fluent in Cantonese and Mandarin, with a solid foundation in English.

Reliable skilled in clerical support and office administration. Competent in helping staff and visitors with diverse needs while handling substantial daily workload. Excels in keeping physical files and digital records accurate and current.

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