Chun Kin, Jeff Lai
Hong Kong,Hong Kong , China
Overview
3
3
Languages
26
26
years of professional experience
Work History
Senior Sales Technical Support Engineer
Chung Tai Printing (Internationl) Co., Ltd
Hong Kong and Shenzhen, https://chungtai.com.hk/
12.2025 - 07.2026
- Provided technical support to sales department and clients, diagnosing issues and offering practical solutions for troubleshooting.
- Supported sales department in understanding customer needs and delivering effective packaging design services.
- Assisted in developing innovative packaging designs to enhance product appeal and functionality.
Senior Packaging Specialist
WM01 Packaging Ltd
Hong Kong, https://01living.wixsite.com/wm01
08.2018 - 02.2025
- Created and delivered optimal packaging solutions aligned with customer requirements and enhanced satisfaction.
- Engaged with major customers to ensure accurate and timely updates on new packaging item development.
- Major Customer:
https://www.t2tea.com
https://theteacentre.com.au
https://biosota.com.au - Major Customer:https://www.t2tea.comhttps://theteacentre.com.auhttps://biosota.com.au
Senior Project Engineer
- Safe Power Printing & Box Mfg Co.Ltd
Hong Kong and DongGuan, https://www.safepowerhk.com/
09.2013 - 08.2018
- Led R&D and sampling department at DongGuan factory (25-30 team members) to meet pre-production sample schedules and quality targets.
- Major Customer:
American Greetings
https://www.americangreetings.com
Hallmark (Japan)
https://hallmark.jp
Mattel
https://about.mattel.com
Hasbro
https://corporate.hasbro.com
Moose Toys
https://www.moosetoys.com
MGA
https://www.mgae.com
- Diagnosed issues by analysing information and delivering practical problem solutions.
- Supported development of new packaging designs, boosting product appeal and alignment with market trends.
- Major Customer:American Greetingshttps://www.americangreetings.comHallmark (Japan)https://hallmark.jpMattelhttps://about.mattel.comHasbrohttps://corporate.hasbro.comMoose Toyshttps://www.moosetoys.comMGAhttps://www.mgae.com
Project Engineer(Production & Market Dept.)
Kon Dai (Far East) Packaging Co. Ltd.
Hong Kong and DongGuan
02.2006 - 09.2012
- Coordinated project plans, ensuring successful execution and alignment with production goals.
- Delivered product estimates, budgets, and schedules to enable effective project evaluation.
- Managed procurement processes, focusing on vendor selection and pricing control to maintain quality standards.
- Provided technical support in printing and packaging to enhance production efficiency and customer satisfaction.
Production Coordinator (Production Dept.)
- Kon Dai (Far East) Packaging Co. Ltd.
Hong Kong and DongGuan
12.2003 - 04.2006
- Coordinated order processing and production schedules to consistently meet deadlines and optimise resource use.
- Scheduled the daily and weekly production plan updates.
- Strengthened interdepartmental relationships to facilitate effective strategy implementation.
Account Executive (Sales & Marketing Dept.)
South China Printing Co., Ltd.
HOng Kong
09.2002 - 02.2003
- Coordinated Publisher editorial schedules with production team to ensure timely publishing deadlines.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Tracked sales and detailed trends through regular reports for senior management.
- Collected and maintained accurate data needed for effective forecasting.
Production Controller (Production Dept.)
South China Printing Co., Ltd.
Hong Kong
07.2000 - 08.2002
- Monitored production progress to ensure adherence to schedule and quality standards.
- Coordinated support for sales team, resolving customer concerns effectively on a daily basis.
- Escalated significant customer issues to supervisor for prompt resolution.
Education
Certificate of Higher Education - Craft Foundation Course Certificate in Computer-Aided Printing and Finishing Techniques
Hong Kong Institute of Vocational Education (IVE)
01-1999
Skills
- Technical troubleshooting
- Technical issues analysis
- Packaging innovation
- Project management
- Vendor management
- Production scheduling
- Process improvement
- Customer relationship management
- Client assessment
- Cross-functional collaboration
- Problem solving
- Technical software proficiency
MS Word, Excel, PowerPoint, ERP
Chinese Word Processing
Languages
English
Intermediate
B1
Chinese (Mandarin)
Advanced
C1
Chinese (Cantonese)
Proficient
C2
Interests
- Athletics
- Football
- Movies
- Music
Timeline
Senior Sales Technical Support Engineer
Chung Tai Printing (Internationl) Co., Ltd
12.2025 - 07.2026
Senior Packaging Specialist
WM01 Packaging Ltd
08.2018 - 02.2025
Senior Project Engineer
- Safe Power Printing & Box Mfg Co.Ltd
09.2013 - 08.2018
Project Engineer(Production & Market Dept.)
Kon Dai (Far East) Packaging Co. Ltd.
02.2006 - 09.2012
Production Coordinator (Production Dept.)
- Kon Dai (Far East) Packaging Co. Ltd.
12.2003 - 04.2006
Account Executive (Sales & Marketing Dept.)
South China Printing Co., Ltd.
09.2002 - 02.2003
Production Controller (Production Dept.)
South China Printing Co., Ltd.
07.2000 - 08.2002
Certificate of Higher Education - Craft Foundation Course Certificate in Computer-Aided Printing and Finishing Techniques
Hong Kong Institute of Vocational Education (IVE)