Pui Ka WONG
王珮嘉
Summary
With extensive driving experience and a career as a professional driver since 2024, I hold a comprehensive range of driving licenses. I am highly skilled in customer service and team management, with a strong commitment to enhancing operational efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Hourly Rated Bus Captain
The Kowloon Motor Bus Co. (1933) Ltd
08.2024 - Current
- Safety & Punctuality: Ensure safe and timely arrivals through rigorous vehicle checks and operational compliance.
- Service Excellence: Deliver professional passenger support and accurate inquiries for a superior travel experience.
防疫監督
China Overseas Property Services Ltd
01.2022 - 01.2023
- Leadership: Supervise execution and risk management; prioritize team performance, morale, and psychological support.
- Strategic Planning: Develop policy-based protocols and allocate resources to meet evolving needs.
Insurance Agent
Manulife (International) Limited
01.2019 - 01.2022
- Risk Assessment & Solution Design: Analyze client needs to provide tailored insurance and financial planning.
- Relationship & Policy Management: Build long-term trust, conduct regular policy reviews, and ensure regulatory compliance.
- Claims Support & Assistance: Provide immediate guidance and administrative support during the claims process.
Retail Shop Sales
Telecom Digital Services Ltd
01.2017 - 01.2019
- Sales & Consulting: Analyze customer needs to recommend tailored telecommunication products and plans.
- Customer Support & Operations: Provide professional technical assistance, manage contract administration, and ensure efficient store operations.
醫院監督助理
ISS MEDICLEAN (HK) LTD
01.2016 - 01.2017
- Logistics & Compliance Supervision: Oversee hospital support services to ensure strict adherence to hygiene and safety protocols.
- Team Coordination: Manage staffing schedules and performance, while efficiently allocating resources to support frontline medical operations.
Full Time Salesperson
UNIQLO HONG KONG, LIMITED
01.2014 - 01.2016
- Customer Service & Operations: Deliver standardized premium service while managing POS, fitting rooms, and inventory logistics.
- Visual Merchandising (VMD) & Maintenance: Strictly execute VMD guidelines to maintain impeccable store tidiness and visual appeal.
Education
Diploma Yi Jin
Hong Kong Institute of Technology
01-2014
Form 6
CCC Fung Leung Kit Memorial Secondary School
07-2013
Skills
Comprehensive driving qualifications (1, 2, 3, 4, 5, 9, 10, 17, 22)
Skilled in Microsoft Office tools
Fluent in Cantonese, with working knowledge of Mandarin and English
Timeline
Hourly Rated Bus Captain
The Kowloon Motor Bus Co. (1933) Ltd
08.2024 - Current
防疫監督
China Overseas Property Services Ltd
01.2022 - 01.2023
Insurance Agent
Manulife (International) Limited
01.2019 - 01.2022
Retail Shop Sales
Telecom Digital Services Ltd
01.2017 - 01.2019
醫院監督助理
ISS MEDICLEAN (HK) LTD
01.2016 - 01.2017
Full Time Salesperson
UNIQLO HONG KONG, LIMITED
01.2014 - 01.2016
Diploma Yi Jin
Hong Kong Institute of Technology
Form 6
CCC Fung Leung Kit Memorial Secondary School