Pui Ka WONG
王珮嘉
Summary
With extensive driving experience and a career as a professional driver since 2024, I hold a comprehensive range of driving licenses. I am highly skilled in customer service and team management, with a strong commitment to enhancing operational efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Hourly Rated Bus Captain
The Kowloon Motor Bus Co. (1933) Ltd
2024.08 - Current
- Safety & Punctuality: Ensure safe and timely arrivals through rigorous vehicle checks and operational compliance.
- Service Excellence: Deliver professional passenger support and accurate inquiries for a superior travel experience.
防疫監督
China Overseas Property Services Ltd
2022.01 - 2023.01
- Leadership: Supervise execution and risk management; prioritize team performance, morale, and psychological support.
- Strategic Planning: Develop policy-based protocols and allocate resources to meet evolving needs.
Insurance Agent
Manulife (International) Limited
2019.01 - 2022.01
- Risk Assessment & Solution Design: Analyze client needs to provide tailored insurance and financial planning.
- Relationship & Policy Management: Build long-term trust, conduct regular policy reviews, and ensure regulatory compliance.
- Claims Support & Assistance: Provide immediate guidance and administrative support during the claims process.
Retail Shop Sales
Telecom Digital Services Ltd
2017.01 - 2019.01
- Sales & Consulting: Analyze customer needs to recommend tailored telecommunication products and plans.
- Customer Support & Operations: Provide professional technical assistance, manage contract administration, and ensure efficient store operations.
醫院監督助理
ISS MEDICLEAN (HK) LTD
2016.01 - 2017.01
- Logistics & Compliance Supervision: Oversee hospital support services to ensure strict adherence to hygiene and safety protocols.
- Team Coordination: Manage staffing schedules and performance, while efficiently allocating resources to support frontline medical operations.
Full Time Salesperson
UNIQLO HONG KONG, LIMITED
2014.01 - 2016.01
- Customer Service & Operations: Deliver standardized premium service while managing POS, fitting rooms, and inventory logistics.
- Visual Merchandising (VMD) & Maintenance: Strictly execute VMD guidelines to maintain impeccable store tidiness and visual appeal.
Education
Diploma Yi Jin
Hong Kong Institute of Technology
2014-01
Form 6
CCC Fung Leung Kit Memorial Secondary School
2013-07
Skills
Comprehensive driving qualifications (1, 2, 3, 4, 5, 9, 10, 17, 22)
Skilled in Microsoft Office tools
Skilled in Microsoft Office tools
Timeline
Hourly Rated Bus Captain
The Kowloon Motor Bus Co. (1933) Ltd
2024.08 - Current
防疫監督
China Overseas Property Services Ltd
2022.01 - 2023.01
Insurance Agent
Manulife (International) Limited
2019.01 - 2022.01
Retail Shop Sales
Telecom Digital Services Ltd
2017.01 - 2019.01
醫院監督助理
ISS MEDICLEAN (HK) LTD
2016.01 - 2017.01
Full Time Salesperson
UNIQLO HONG KONG, LIMITED
2014.01 - 2016.01
Diploma Yi Jin
Hong Kong Institute of Technology
Form 6
CCC Fung Leung Kit Memorial Secondary School