Summary
Overview
Work History
Education
Skills
Certification
Custom
Timeline
Generic
Kary Wong Kei Yau

Kary Wong Kei Yau

Hong Kong

Summary

Results-driven Sales Professional with extensive experience in customer service and client relationship management. Utilises strategic cross-selling and teamwork to enhance sales performance while adapting to evolving client needs. Committed to continuous learning and delivering tailored banking solutions.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Relationship Manager in SME

DBS (HONG KONG) BANK
03.2023 - Current
  • Achieved over 110% of banca revenue target in 2025, generating over HK1.1M in revenue.
  • Achieve financial targets for loan volumes, deposits, and fee income and insurance products.
  • Acquired new SME clients, enhancing bank's portfolio market share.
  • Cross-sold corporate products, including trade finance, cash management, and FX, to meet client needs.

Managed annual reviews of existing credit lines, reassessing client risk through KYC and CDD processes.

General Banking Manager

Hang Seng Bank
09.2020 - 11.2022
  • Delivered personalised service to high net worth clients.
  • Review clients' profiles (KYC) while providing various banking products.
  • Provide financial products & services, including Account acquisition, Life insurance, Mortgage, Loans, and other banking products.
  • Identified clients' needs and recommended tailored banking services and solutions, enhancing client satisfaction.

Achievememt:

2022 Q3 target: achieved: 120% (HK180,000 Revenue)

2022 Q2 target: achieved: 180% (HK$216,000 revenue)

Received recognition for outstanding sales performance in October 2021 (Top 10)

Part time teller

Hang Seng Bank
12.2019 - 09.2020
  • Provided customer service at retail counter, enhancing customer satisfaction.
  • Processed customer transactions quickly and accurately, including deposits and withdrawals

Education

Bachelor of Business Administration (Hons) -

The Hang Seng University of Hong Kong
01-2019

Higher National Diploma -

Walford Anglican School For Girls
South Australia
01-2015

Skills

  • Client relationship management
  • Cross-selling strategies
  • Sales and results-focused
  • Team collaboration
  • Communication skills

Certification

IIQE paper 1,2,3,

HKSI 1,7,8

Custom

Immediately

Timeline

Relationship Manager in SME

DBS (HONG KONG) BANK
03.2023 - Current

General Banking Manager

Hang Seng Bank
09.2020 - 11.2022

Part time teller

Hang Seng Bank
12.2019 - 09.2020

Bachelor of Business Administration (Hons) -

The Hang Seng University of Hong Kong

Higher National Diploma -

Walford Anglican School For Girls
Kary Wong Kei Yau