Chan Koon Wah Oscar
Senior Property Officer
Hong Kong
Summary
Accomplished Senior Property Officer with a proven track record of sustaining and increasing property values. Committed to achieving client satisfaction, and meeting and exceeding goals. Dedicated and passionate, with the capacity to efficiently allocate time and energy. Expert in implementing effective marketing strategies to maximize a property's potential revenue. Recently managed a new industrial and commercial building, overseeing its operational launch and value enhancement initiatives.
Overview
13
13
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Senior Property Officer
Savills Property Management Ltd.
04.2025 - Current
- Oversaw daily operations for industrial and commercial properties, leading on-site teams to maintain service standards.
- Managed handover transitions to new owner, including defect repairs, renovations and final inspections.
- Handled leasing, licensing of common areas, and facilitated EV charger installations.
- Prepared budgets and tender documents. Coordinated with engineering teams on maintenance and repairs for smooth building operations.
Senior District Officer
Jones Lang Lasalle Management Services Ltd
05.2024 - 04.2025
- Manage a portfolio of 15 properties, including residential, industrial, commercial(grade A) and shopping malls;
- Develop and enforce property policies and procedures that improve tenant satisfaction by 15%;
- Successfully level up the Manager's Remuneration fee of the managed portfolio by at least 5%;
- Performing administration work such as preparing financial reports and annual budgets and HR recruitment works. Prepare tender documents of operation maintenances, arrange tender interviews and construct tender analysis.
- Supervise Building IC to make sure the buildings run smoothly, work along with the Engineering Department on any repair and maintenance works;
- Organize meetings (IO/OC meetings) and give presentations to related property committees regarding the current operation and future development plan of the property.
Management Surveyor
Jones Lang Lasalle Management Services Ltd
05.2023 - 05.2024
Property Officer
Guardian Property Management Ltd
07.2022 - 05.2023
- Collected management fees from residents and ensure the normal operation of the operating housing estates;
- Arranged and handled minute documents for owners' meetings;
- Reviewed monthly financial reports and conduct management fee report;
- Responsible for day-to-day sundry income operation of housing estate;
- Organized Clubhouse daily work, patrol and staffing arrangements, also provide customer services to tenant such as answering inquiries and handle complaint cases and investigation;
- Supervised the performance of cleaning, security, gardening and other maintenance contractors to keep the property clean, beautiful and safe.
Assistant Property Officer
Guardian Property Management Ltd
11.2021 - 06.2022
Sales Manager
Peak Honour International Ltd
09.2013 - 11.2021
- Tripled the client base from approximately 300 to 1000+ with a 20% new sales increase on average each year;
- Maintained professional work relationships with suppliers and clients by handling inquiries and matching needs;
- Developed and implemented a sales plan to expand customer base and increase customer retention;
Club Assistant
Kai Shing Management Services Ltd
09.2012 - 09.2013
- Assisted in organization and promotion of the clubhouse activities and special events for residents;
- Handled inquiries and provided superior services to customers;
- Resolved customer complaints in a courteous and timely manner.
Education
Professional Diploma for Executives - Property Management
01.2025
Professional Diploma - Property and Facilities Management
11.2023
High Diploma - Advanced Hospitality and Tourism Management
Sino Education
Hong Kong09.2012
Skills
Quality of Service
Industry Knowledge
Time Management Skills
Innovative Problem Solving
Certification
First Aid Certificate (Oct 2022)
Interests
Archery, badminton, hiking
Timeline
Senior Property Officer
Savills Property Management Ltd.
04.2025 - Current
Senior District Officer
Jones Lang Lasalle Management Services Ltd
05.2024 - 04.2025
Management Surveyor
Jones Lang Lasalle Management Services Ltd
05.2023 - 05.2024
Property Officer
Guardian Property Management Ltd
07.2022 - 05.2023
Assistant Property Officer
Guardian Property Management Ltd
11.2021 - 06.2022
Sales Manager
Peak Honour International Ltd
09.2013 - 11.2021
Club Assistant
Kai Shing Management Services Ltd
09.2012 - 09.2013
Professional Diploma - Property and Facilities Management
High Diploma - Advanced Hospitality and Tourism Management
Sino Education