Yan Lam

- Provide EV charging solutions to clients (B2C)

- Liaise and coordinate with property management in order to fulfill the requirement of each parties

- Document works like preparing proposals and quotations

- Reply enquires and solving the EV charging issues for clients in a professional manner through hotline, WhatApps and e-mails.

• Delivered timely reports on portfolio performance, keeping clients informed about progress toward their goals.
• Stayed up-to-date on industry trends, ensuring current knowledge of best practices in wealth management and financial planning.
• Resolved complex client concerns promptly, maintaining trust and loyalty in the advisory relationship.
• Performed in-depth analyses of clients'' financial situations, enabling tailored recommendations for optimal investment strategies.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Engaged with customers to effectively build rapport and lasting relationships.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.