Ruby Siu
Administrative And Personal Assistant
Birmingham,UK
Summary
Detail-oriented administrative and personal assistant with four years of experience in government institution and the Court. Proven ability to build relationships and maintain partnerships with colleagues and the public to increase overall productivity. Multilingual with working experiences in Europe and Asia.
Overview
3
3
Languages
3
3
Certifications
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Electoral Assistant
Registration and Electoral Office
Hong Kong
07.2019 - 06.2021
- Supported and supervised team for the preparation and conduct of public elections.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Coached new employees on administrative procedures, company policies and performance standards.
English Teacher
Bright Quality Learning Centre
Hong Kong
12.2018 - 07.2019
- Administered assessments and standardized tests to evaluate student progress.
- Prepared and implemented lesson plans covering Phonics, Cambridge Exams, HKDSE and general English.
- Provided primary customer support to internal and external customers in fast-paced environment.
English Teacher
Various learning institutes and private tutoring
Hong Kong
09.2011 - 07.2019
- Adapted lesson plans and curricula to student interests, enhancing student performance engagement.
- Holding English classes to students from toddlers to adults.
Personal Secretary
Judiciary
Hong Kong
11.2016 - 09.2018
- Monitored Masters and Registrar's work calendar and scheduled appointments, meetings and travel.
- Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Stock Assistant
Sanbei Phone Accessories & Repair Centre
Woking, United Kingdom
09.2015 - 04.2016
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Answered customer questions and provided detailed product information.
Internship Trainee
Kaufland Warenhandel GmbH & Co KG
Heilbronn, Germany
03.2014 - 06.2014
- Answered incoming telephone calls, took down messages and provided information.
- Responsible for communication among offices in Germany, Turkey and Hong Kong.
Education
Bachelor of Social Sciences - European Studies (German)
Hong Kong Baptist University
Hong Kong 09.2011 - 07.2015
Certification
German C1
Timeline
Electoral Assistant
Registration and Electoral Office
07.2019 - 06.2021
English Teacher
Bright Quality Learning Centre
12.2018 - 07.2019
Personal Secretary
Judiciary
11.2016 - 09.2018
IELTS 7.5
11-2016
Stock Assistant
Sanbei Phone Accessories & Repair Centre
09.2015 - 04.2016
German C1
07-2015
Internship Trainee
Kaufland Warenhandel GmbH & Co KG
03.2014 - 06.2014
English Teacher
Various learning institutes and private tutoring
09.2011 - 07.2019
Bachelor of Social Sciences - European Studies (German)
Hong Kong Baptist University
09.2011 - 07.2015
HKALE: English(B), History(A), Maths equivalent to GCSE(C)
07-2011
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