Leia Wong
Toronto
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
5
5
years of professional experience
Work History
Electoral Assistant
Registration and Electoral Office
10.2021 - Current
- Gained experience in providing exceptional customer service by handling inquiries, resolving issues, and ensuring customer satisfaction.
- Developed leadership skills by supervising subordinates in handling customer requests and maintaining accurate information.
- Demonstrated strong problem-solving abilities by addressing complex customer requests and resolving cases effectively.
- Developed excellent interpersonal skills by working collaboratively with a diverse team and stakeholders.
Support Service Assistant
Leisure and Cultural Services Department
12.2020 - 10.2021
- Acquired proficiency in using various tools to streamline data management process.
- Executed record filing system to improve document organization and management.
- Demonstrated strong organizational skills by coordination with multiple departments to ensure seamless progress and timely completion of tasks.
Marketing Intern
Chuang’s Consortium Limited
09.2018 - 11.2018
- Acquired event planning and execution expertise by assisting in organizing successful company events.
- Gain proficiency in creating written, video and image content for marketing channels.
- Collaborated with cross-functional teams, fostering effective communication and teamwork.
Education
BBA - Marketing
Hong Kong Baptist University
Hong Kong06.2020
Skills
- Team Collaboration
- Time Management
- Daily Client Contact
- Operations Support
- Documentation and Filing
Languages
Cantonese
Native language
English
Advanced
C1
Mandarin
Advanced
C1
Timeline
Electoral Assistant
Registration and Electoral Office
10.2021 - Current
Support Service Assistant
Leisure and Cultural Services Department
12.2020 - 10.2021
Marketing Intern
Chuang’s Consortium Limited
09.2018 - 11.2018
BBA - Marketing
Hong Kong Baptist University
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