Nick Leung
Hong Kong
Summary
Experienced specialist with a passion for delivering outstanding service.
Self-motivated, team player with strong organizational and interpersonal skills and always looking to learn new skills, take on extra responsibilities, and grow professionally.
Experienced in training and mentoring new members of staff. I am also confident public speaker with experience of giving presentations and training sessions.
Overview
12
12
years of professional experience
Work History
Senior Merchant Partnership Manager
DiningCity Asia
05.2024 - Current
- Merchant acquisition
- Merchant relationship management
- Market research
- Restaurant marketing
- Business Development Projector
Business Development Supervisor
Carlsberg Brewery Hong Kong Limited
08.2022 - 04.2024
- Conducted market research and analysis to identify new business opportunities
- Implemented effective strategies to target and acquire new customers
- F&B Sales
- CRM
- Marketing activities planning
- Sales Team Management
Assistant Manager
The Ritz-Carlton Hong Kong
05.2016 - 07.2022
- Develop and execute staff training programs, leading to improve customer service and satisfaction
- Management of a high-volume restaurant, overseeing daily operations & event management with staff of 20 employees
Banquet Captain
Aberdeen Marina Club
11.2013 - 05.2016
- Leading a service team
- Manage all aspects of banquet operations, ensuring impeccable service and guest satisfaction
Assistant Sales Manager
Eden Marriage Registry
04.2012 - 09.2013
- Train and mentor new sales staff, resulting in improved performance and higher customer satisfaction ratings
- Manage all wedding events operation
-CRM
Education
BACHELOR OF BUSINESS - Hotel Management
Griffith University
Australia12.2011
Skills
- LANGUAGES: Cantonese, English, Mandarin
- Food & Beverage Sales
- CRM
- Marketing Activities Planning & Execution
- Sales Team Management
- Developed and executed staff training programs
- Operation management
- Staff training and management
- Team management
- Goal setting
- Negotiation
- Sales forecasting
Date of Birth
22nd July 1990
Languages
Cantonese
Native language
English
Advanced
C1
Mandarin
Upper intermediate
B2
Interests
Outdoor Activities, Water Sports & Muscle Training
Timeline
Senior Merchant Partnership Manager
DiningCity Asia
05.2024 - Current
Business Development Supervisor
Carlsberg Brewery Hong Kong Limited
08.2022 - 04.2024
Assistant Manager
The Ritz-Carlton Hong Kong
05.2016 - 07.2022
Banquet Captain
Aberdeen Marina Club
11.2013 - 05.2016
Assistant Sales Manager
Eden Marriage Registry
04.2012 - 09.2013
BACHELOR OF BUSINESS - Hotel Management
Griffith University
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