Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jessica Lee Ching Man

Summary

Results-driven professional with over 15 years of experience in the Hong Kong Monetary Authority, including 11 years in managerial roles. Demonstrated success in risk management, quality assurance, and team leadership. Proven ability to lead teams to success, with a strong focus on collaboration, operational efficiency, and achieving measurable outcomes. Skilled in strategic planning, process improvement, and fostering a culture of accountability and excellence. Recognized for adaptability and consistently meeting changing organizational needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager (Liquidity Risk)

Hong Kong Monetary Authority
09.2024 - Current
  • Directed a team of risk analysts to evaluate liquidity risks in banking sector.
  • Conducted analysis on liquidity as assigned by management.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Quality Assurance Manager (Former Organisation & Controls Manager)

Hong Kong Note Printing Limited
03.2021 - 09.2024
  • Maintained high-quality standards for incoming materials.
  • Supervised QA team, enhancing overall process knowledge.

Manager (Monetary Operations)

Hong Kong Monetary Authority
02.2019 - 03.2021
  • Ensured smooth operation of monetary systems through coordination with departments.

Representative (New York Office)

Hong Kong Monetary Authority
02.2015 - 02.2019
  • Maintained HKD financial stability through market operations during New York hours.

Education

Master of Corporate Finance -

The Hong Kong Polytechnic University
01-2008

Bachelor of Business Administration (Honors) - Accountancy

City University of Hong Kong
01-2004

Associate of Business Administration - Financial Services

City University of Hong Kong
01-2002

Skills

  • Team leadership
  • Decision-making
  • Time management
  • Detail minded

Certification

Financial Risk Manager (FRM), Global Association of Risk Professionals (USA)

Accomplishments

  • Successfully managed teams to accomplish management objectives in both the Hong Kong Monetary Authority and Hong Kong Note Printing Limited.
  • Developed and implemented risk management policies and procedures to ensure sufficient and efficient risk monitoring.
  • Built relationships with external organisations to enhance cooperation and collaboration.
  • Implemented quality control processes to minimize the rate of defects in banknote production.

Timeline

Manager (Liquidity Risk)

Hong Kong Monetary Authority
09.2024 - Current

Quality Assurance Manager (Former Organisation & Controls Manager)

Hong Kong Note Printing Limited
03.2021 - 09.2024

Manager (Monetary Operations)

Hong Kong Monetary Authority
02.2019 - 03.2021

Representative (New York Office)

Hong Kong Monetary Authority
02.2015 - 02.2019

Financial Risk Manager (FRM), Global Association of Risk Professionals (USA)

Master of Corporate Finance -

The Hong Kong Polytechnic University

Bachelor of Business Administration (Honors) - Accountancy

City University of Hong Kong

Associate of Business Administration - Financial Services

City University of Hong Kong
Jessica Lee Ching Man