JENNIFER YU
Vancouver
Summary
Jennifer is a seasoned Psychiatric and Occupational Health Nurse who is passionate about Occupational Health and workplace safety. She likes building diversity and equality in the workplace.
Jennifer has extensive case management experience in both Clinical and Corporate settings. She served as Health Services Assistant Manager at Goldman Sachs, where she focused on Occupational Health including Short Term Disability, Long Term Disability and workplace injuries claims across 13 offices in APAC under different juridical requirements. By fulfilling local compliance and proactive rehabilitation and return-to-work plan, she helped bring employees returning to work smoothly and hence increasing business productivity.
She is very fluent in English, Cantonese and Mandarin. With a strong blend of clinical acumen, safety management credentials, and a quick learner, she consistently delivers measurable improvements in healthcare and occupational wellness programs.
Overview
11
11
years of professional experience
Work History
Occupational Health Lead Nurse, Health Services Assistant Manager
Goldman Sachs Asia L.L.C. via Quality HealthCare Medical Centre Ltd
06.2020 - 07.2025
- Proactively managed 700+ medical cases per year in collaboration with medical practitioners, psychologists, and social workers to develop personalized return-to-work plan and successfully reintegrating employees back to work.
- Mediated with Employee Relations, Business Partners, Legal Advisors, Managers and business leaders to provide risk mitigation and support on return-to-work arrangement.
- Reviewed SOPs regularly with internal stakeholders to enhance quality and efficiency, and ensured the SOPs align with location specific statutory requirements.
- Chaired monthly health services team meeting for case discussion to ensure adequate supports have been offered and develop progressively
- Led monthly meeting with insurance vendors for facilitating smooth claims process
Registered Nurse (Psychiatric) Specialty
Hospital Authority - Tuen Mun Mental Health Centre
07.2018 - 05.2020
- Triaged over 100 new cases weekly, ensuring same day specialist referrals and robust community support.
- Successfully conducted 30 psychotherapy sessions in nurse-led clinic with >87% patient attendance rate.
- Provided coaching, handling escalations of a dynamic team of 30+ healthcare professionals, maintaining seamless clinic functionality and handling crisis.
- Acting as secretariat to support New Territories West Cluster Nursing Forum, by coordinating meeting agendas, handling meeting notes with Executive Management team to enhance communication and efficiency.
Registered Nurse (Psychiatric)
Hospital Authority - Castle Peak Hospital, Tai Po Hospital
09.2014 - 07.2018
- Performance boost of 100% by the usage of assessment tools and assisted 400+ clients and carers to reintegrate into the community.
- Coached 50+ junior and minor staffs to improve ward operation efficiency.
- Reduced healthcare professional injury rates by 50% via Continuous Quality Improvement program, i.e. utilizing physical restraint and tranquilization.
- Increased nursing intervention effectiveness by 48% using advanced assessment tools like NGASR, DASA and Mo-CA.
Education
Professional Diploma - Occupational Safety and Health
City University of Hong Kong
01.2022
Master of Psychological Medicine - Psychosis Studies
The University of Hong Kong
01.2017
Certificate - Infection Control
The University of Hong Kong
01.2016
Bachelor of Science in Nursing - Mental Health
The Open University of Hong Kong
01.2014
Skills
- Occupational Health and Safety Management
- Vendor Management
- Project Management
- Client Management
- Risk Management
- Operational Management
- Event Management
Affiliations
- 2022 Member Institution of Occupational Safety and Health | United Kingdom
- 2019 Certified Cognitive Behavioral Therapist Academy of Cognitive Therapy | USA
- 2020 Mediator TQUK | United Kingdom
- 2018 Specialty Mentor Hospital Authority | Hong Kong
- 2017 Specialty Nurse in General Adult Psychiatry Hospital Authority | Hong Kong
LANGUAGES
English
Bilingual or Proficient (C2)
Cantonese
Bilingual or Proficient (C2)
Mandarin
Bilingual or Proficient (C2)
Hakka
Bilingual or Proficient (C2)
Timeline
Occupational Health Lead Nurse, Health Services Assistant Manager
Goldman Sachs Asia L.L.C. via Quality HealthCare Medical Centre Ltd
06.2020 - 07.2025
Registered Nurse (Psychiatric) Specialty
Hospital Authority - Tuen Mun Mental Health Centre
07.2018 - 05.2020
Registered Nurse (Psychiatric)
Hospital Authority - Castle Peak Hospital, Tai Po Hospital
09.2014 - 07.2018
Master of Psychological Medicine - Psychosis Studies
The University of Hong Kong
Certificate - Infection Control
The University of Hong Kong
Bachelor of Science in Nursing - Mental Health
The Open University of Hong Kong
Professional Diploma - Occupational Safety and Health
City University of Hong Kong
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