Henri CHENG

Responsibilities

• Directed and monitored the Hong Kong Business Unit and delivered sustainable results in Hong Kong market to augment business revenue and number of consultants
• Created, managed and executed business plan and communicated company vision and objectives to motivate teams
• Represented the company both internally (reported to the APAC Director, COO and CEO) and externally to communicate key business objectives, build partnerships and seek resources
• Conducted research, gathered information from multiple sources and presented results
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Managed a structure team of Business Developers, Human Resources and Office Managers
• Managed a team of consultants: annual appraisal, objective definition, project follow-up
• Worked with key regulatory partners to ensure that the company follows local laws and regulations
• Oversight of MSA, contracts and invoices
• Resolved problems, improved operations and provided exceptional service.

Accomplishments

Responsibilities

• Maltem Consulting Group is a Business, with an expertise in the following sectors: FSI (Banking, Insurance), Energy, Luxury, FMCG, Telecommunications and Medias
• In Hong Kong, we support our partners by complementing their internal teams with Resource Augmentation & Workforce for their Change and Transformation Projects
• We provide our partners with highly functional and technical skilled profiles to accompany Business, IT and Operations projects from initiation to post-implementation
• Responsibilities
• Developed and implemented business strategies to bring new clients from the Financial Service Industry
• Business Development, pipeline management, consultative selling, negotiation and close the deals directly with the leads
• Responsible for Account Management with financial institutions and establishing excellent relationships with top decision markers realizing cross-and-up sell opportunities.

Accomplishments

• Successfully opened four new accounts in the Hong Kong market in the Financial Services Industry
• Responsible for the growth of company net revenues business by over 20%
• Developed and implemented new business strategy model.

Responsibilities

• Researched business opportunities and increased client/customer bases
• Assisted to the Vice President to negotiate with stakeholders by providing figures analysis
• Assisted to the Vice President to supervise with the sales performance: updated spreadsheets and created presentations to support executives and boost team productivity, analyze and report on performance and sales data
• Transcribed meeting minutes to support sales, business development and senior management teams
• Organized and coordinated conferences and monthly meetings
• Provided market insight for Sales and Marketing teams for portfolio and channel expansion
• Assisted to develop growth strategies and plans to drive sales, quarterly action plan: provided input from sales/ implementation perspective in development stage, supervise the implementation, evaluate the program effectiveness
• Assisted to the Marketing Team in event management and digital / social media strategy.

Accomplishments

• Enlarged the Unit portfolio launching new products in the market through several channels.

Responsibilities

• In charged of key accounts in the IT industry
• Maintained, developed strong and solid business relationship with key accounts / partners and generated new sales opportunities
• Developed new business with existing clients and identification of areas for improvement to exceed monthly sales quotas
• Responsible for all client communication, conflict resolution and compliance on client deliverables and revenues
• Worked closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.

Accomplishments

• Proved ability to work independently in a fast-paced environment and took initiatives on important business decision makings
• Developed the business and the activity with a 230k€ annual turnover (around 150k€ of margin for 2017).

Responsbilities

• Managed a portfolio of around 350k€ of accounts (about 200 hotels, restaurants, cafes and clubs in Paris and in Île-de-France)
• Attended meetings with prospects to introduce the Groupe Le Duff and its activity; with existing clients to expand and/or to maintain a strong, long-lasting relationship between them and the company (new products presentation, client needs analysis)
• Ensured the timely and successful delivery of our solutions according to customers’ needs and objectives.

Accomplishments

• Developed the business and the activity with a 130k€ annual turnover through several channels achieving the sales targets.