Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations.
Collaborative individual having successfully operated in four markets (Zurich, Singapore, Hong Kong, Mainland China) in a variety of roles (Risk Management, Distribution, Country P/L responsibility).
Overview
11
11
years of professional experience
Work History
Head Hong Kong | CEO SRI Hong Kong Branch
Swiss Re Corporate Solutions
09.2022 - Current
Lead a team of 19 people and grew portfolio by 80% over 2+ years almost doubling our FA 2024 plan
Launched International Program business offering as a producing office (i.e. outgoing business) to support Hong Kong-domiciled multinational corporates with their property and casualty risk exposures when going overseas.
Active member of the Greater China Management Team and responsible for leading the Mainland China Strategy project (TaiShan) and the engagement with China Board of Directors
Fostered strong relationships with broking and industry partners to expand business opportunities and increase brand visibility.
Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
Partnered with Reinsurance to successfully execute legal finality solution for an insolvent Hong Kong insurer's employees' Compensation and CAR portfolio
Significantly increased two key internal & external satisfaction survey results (NPS and Marsh´s Insurer Performance Survey) and promoted internal engagement achieving 100% retention rate on staff
Head Distribution Management Asia-Pacific
Swiss Re Corporate Solutions
10.2018 - 09.2022
Lead overall engagement and distribution agreements with key managed broking firms to increase CorSo´s position across APAC
Marketing of international program & innovative risk solutions offering across Asia Pacific (including multi-line & multi-year solutions, parametric NatCat products, captives, structured primaries) to intermediaries and corporate customers
Identify growth opportunities with key brokers and develop implementation strategies to support business production across region (achieved 22% or USD 50m premium growth per year with large international brokers)
Develop standardised framework to clearly communicate risk appetite and value proposition to all customers & distribution partners to position CorSo as trusted, knowledge driven, and specialized insurer
Spearhead implementation of new global distribution management framework on the back of the success of piloting this new segmentation-based model across the region over past two years
Steer global relationship of the largest distribution partner (over USD 600m of premium in FY 2019) and drive strategic priorities and C-suite engagement model
Reduce combined ratio by developing and implementing steering mechanism for optimising acquisition costs across all portfolios
Head of Sales Management Asia-Pacific
Swiss Re Corporate Solutions
09.2016 - 09.2018
Team management responsibilities over one person in Singapore managing intermediaries and responsible for setting strategy of our offshore data analytics team in Bangalore/India to support origination strategy in region
Coordinate client segmentation strategy (key clients, silver clients, blue clients) to achieve a more targeted client servicing model including dedicated cross-functional teams to serve these
Responsible for setting the KPI targets for 20+ client managers (total of USD 75+m) and reporting of regular region-wide performance of sales team
Spearhead annual NPS survey across the region leading to improvements in customer and broker segment y-o-y
Lead financial planning process for Asia Pacific region and challenge regional executive committee on assumptions
Implement various analytics project (including predictive pipeline creation) targeted at supporting sales team in their targeting phase of opportunities
Mentor
Plug and Play
07.2020 - 08.2022
Mentor within the Insurtech program to advise selected start-ups on their product life cycle and business development strategy
Sales Analyst
Swiss Re Corporate Solutions
01.2015 - 08.2016
Support business and senior management with sales data & analytics reports on regional and product level
Roll out CRM tool Salesforce for our customer & distribution managers and market underwriters across the region
Prepare presentations for c-suite client and broker meetings
Risk Management Organisational Development
Swiss Re
01.2014 - 01.2015
Project manager for a change management project within Swiss Re´s Group Risk Management function with the aim to better prepare the unit as a trusted and forward-looking partner to the business.
Supported selected Risk Change Leaders in the execution of their projects.
Budget control and reporting for change management project
Education
Master of Arts - International Affairs, Energy Geopolitics and Security Policy
The Graduate Institute Geneva (IHEID)
Switzerland
09.2013
Bachelor of Arts - Politics, International Law
University of Padua
Italy
07.2011
Skills
Advanced MS Office Skills
Data Visualization Expertise
Power BI Proficiency
Salesforce CRM Proficiency
Stata Proficiency
Languages
German
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Hobbies and Interests
Geopolitics & financial markets
Running / Trail-running
HIIT
Skiing
Travelling (Europe, Asia, Middle East, North & Latin America)
Timeline
Head Hong Kong | CEO SRI Hong Kong Branch
Swiss Re Corporate Solutions
09.2022 - Current
Mentor
Plug and Play
07.2020 - 08.2022
Head Distribution Management Asia-Pacific
Swiss Re Corporate Solutions
10.2018 - 09.2022
Head of Sales Management Asia-Pacific
Swiss Re Corporate Solutions
09.2016 - 09.2018
Sales Analyst
Swiss Re Corporate Solutions
01.2015 - 08.2016
Risk Management Organisational Development
Swiss Re
01.2014 - 01.2015
Master of Arts - International Affairs, Energy Geopolitics and Security Policy
The Graduate Institute Geneva (IHEID)
Bachelor of Arts - Politics, International Law
University of Padua
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