Lorenz Insam
Hong Kong
Summary
- Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations.
- Collaborative individual having successfully operated in four markets (Zurich, Singapore, Hong Kong, Mainland China) in a variety of roles (Risk Management, Distribution, Country P/L responsibility).
Overview
11
11
years of professional experience
Work History
Head Hong Kong | CEO SRI Hong Kong Branch
Swiss Re Corporate Solutions
09.2022 - Current
- Lead a team of 19 people and grew portfolio by 80% over 2+ years almost doubling our FA 2024 plan
- Launched International Program business offering as a producing office (i.e. outgoing business) to support Hong Kong-domiciled multinational corporates with their property and casualty risk exposures when going overseas.
- Active member of the Greater China Management Team and responsible for leading the Mainland China Strategy project (TaiShan) and the engagement with China Board of Directors
- Fostered strong relationships with broking and industry partners to expand business opportunities and increase brand visibility.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Partnered with Reinsurance to successfully execute legal finality solution for an insolvent Hong Kong insurer's employees' Compensation and CAR portfolio
- Significantly increased two key internal & external satisfaction survey results (NPS and Marsh´s Insurer Performance Survey) and promoted internal engagement achieving 100% retention rate on staff
Head Distribution Management Asia-Pacific
Swiss Re Corporate Solutions
10.2018 - 09.2022
- Lead overall engagement and distribution agreements with key managed broking firms to increase CorSo´s position across APAC
- Marketing of international program & innovative risk solutions offering across Asia Pacific (including multi-line & multi-year solutions, parametric NatCat products, captives, structured primaries) to intermediaries and corporate customers
- Identify growth opportunities with key brokers and develop implementation strategies to support business production across region (achieved 22% or USD 50m premium growth per year with large international brokers)
- Develop standardised framework to clearly communicate risk appetite and value proposition to all customers & distribution partners to position CorSo as trusted, knowledge driven, and specialized insurer
- Spearhead implementation of new global distribution management framework on the back of the success of piloting this new segmentation-based model across the region over past two years
- Steer global relationship of the largest distribution partner (over USD 600m of premium in FY 2019) and drive strategic priorities and C-suite engagement model
- Reduce combined ratio by developing and implementing steering mechanism for optimising acquisition costs across all portfolios
Head of Sales Management Asia-Pacific
Swiss Re Corporate Solutions
09.2016 - 09.2018
- Team management responsibilities over one person in Singapore managing intermediaries and responsible for setting strategy of our offshore data analytics team in Bangalore/India to support origination strategy in region
- Coordinate client segmentation strategy (key clients, silver clients, blue clients) to achieve a more targeted client servicing model including dedicated cross-functional teams to serve these
- Responsible for setting the KPI targets for 20+ client managers (total of USD 75+m) and reporting of regular region-wide performance of sales team
- Spearhead annual NPS survey across the region leading to improvements in customer and broker segment y-o-y
- Lead financial planning process for Asia Pacific region and challenge regional executive committee on assumptions
- Implement various analytics project (including predictive pipeline creation) targeted at supporting sales team in their targeting phase of opportunities
Mentor
Plug and Play
07.2020 - 08.2022
- Mentor within the Insurtech program to advise selected start-ups on their product life cycle and business development strategy
Sales Analyst
Swiss Re Corporate Solutions
01.2015 - 08.2016
- Support business and senior management with sales data & analytics reports on regional and product level
- Roll out CRM tool Salesforce for our customer & distribution managers and market underwriters across the region
- Prepare presentations for c-suite client and broker meetings
Risk Management Organisational Development
Swiss Re
01.2014 - 01.2015
- Project manager for a change management project within Swiss Re´s Group Risk Management function with the aim to better prepare the unit as a trusted and forward-looking partner to the business.
- Supported selected Risk Change Leaders in the execution of their projects.
- Budget control and reporting for change management project
Education
Master of Arts - International Affairs, Energy Geopolitics and Security Policy
The Graduate Institute Geneva (IHEID)
Switzerland09.2013
Bachelor of Arts - Politics, International Law
University of Padua
Italy07.2011
Skills
- Advanced MS Office Skills
- Data Visualization Expertise
- Power BI Proficiency
- Salesforce CRM Proficiency
- Stata Proficiency
Languages
German
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Hobbies and Interests
- Geopolitics & financial markets
- Running / Trail-running
- HIIT
- Skiing
- Travelling (Europe, Asia, Middle East, North & Latin America)
Timeline
Head Hong Kong | CEO SRI Hong Kong Branch
Swiss Re Corporate Solutions
09.2022 - Current
Mentor
Plug and Play
07.2020 - 08.2022
Head Distribution Management Asia-Pacific
Swiss Re Corporate Solutions
10.2018 - 09.2022
Head of Sales Management Asia-Pacific
Swiss Re Corporate Solutions
09.2016 - 09.2018
Sales Analyst
Swiss Re Corporate Solutions
01.2015 - 08.2016
Risk Management Organisational Development
Swiss Re
01.2014 - 01.2015
Master of Arts - International Affairs, Energy Geopolitics and Security Policy
The Graduate Institute Geneva (IHEID)
Bachelor of Arts - Politics, International Law
University of Padua
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