Chau Man Yu
Yuen Long,天水圍
Summary
Friendly, respectful and team-oriented with clerical and records experience.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Activities Assistant
Richmond Fellowship of Hong kong
Hong kong
08.2023 - Current
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Partime Sales
Hana-musubi
Hong kong
08.2022 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Partime Sales
Aeon
Hong kong
03.2021 - 09.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Partime Teller
Hang sang bank
Hong kong
10.2019 - 03.2020
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Partime Shop Assitant
Yamasaki
Hong kong
07.2018 - 05.2019
- Demonstrated respect, friendliness and willingness to help wherever needed.
- cashier duties
Clerk
Unisys
Hong kong
09.2008 - 09.2010
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
Education
High School Diploma -
Hktaccss
Kwun Tong 09.1997 - 07.2002
Skills
Chinese typing
Microsoft word
Data input
Microsoft Excel
Timeline
Activities Assistant
Richmond Fellowship of Hong kong
08.2023 - Current
Partime Sales
Hana-musubi
08.2022 - Current
Partime Sales
Aeon
03.2021 - 09.2021
Partime Teller
Hang sang bank
10.2019 - 03.2020
Partime Shop Assitant
Yamasaki
07.2018 - 05.2019
Clerk
Unisys
09.2008 - 09.2010
High School Diploma -
Hktaccss
09.1997 - 07.2002