Chang Wing Liu
N.T.
Summary
I am a self-motivated, results-driven professional with a strong sense of responsibility, proven problem-solving skills, and a solid commitment to excellence. I consistently complete targeted work efficiently, accurately, and within tight timeframes, ensuring tasks are done properly and on time. To enhance my professional expertise and obtain relevant qualifications in property management, I completed the Professional Diploma in Housing Management at HKU SPACE (July 2015 – June 2018). I have nearly 11 years of experience in property management, including a minimum of 10 years in carpark management at managerial level, during which I achieved a series of rapid promotions and am now seeking new opportunities for further career growth.
Overview
11
11
years of professional experience
Work History
Senior District Manager
Amano Parking Service Limited
07.2019 - Current
- Nature: Carpark Management
- Market: Licensees
- Duties:
- - To support GM – Car Park Management in implementing new initiative and drive car park business to maximize financial performance and sustainable revenue growth;
- - Monitor the security and performance of contractors and sub-ordinates to ensure the compliance of statutory requirements;
- - Generate and pursue sales leads through active business development;
- - Execute car park promotion strategy by leveraging market intelligence with the objective of sales conversion;
- - Provide training to deputy District Manager;
- - Conduct market research and advise marketing strategies to promote carpark utilization and income; as to increase the flexibility on business development to car park owners.
Senior Facility Officer
Synergis Management Services Limited
04.2015 - 06.2019
- Nature: Carpark Management
- Market: Licensees
- Duties:
- - Take responsibility in managing carpark operations in designated carparks;
- - Enforce Company’s operation and administration procedures;
- - Handle customer enquiries and complaints;
- - Provide training to frontline staff so as to reinforce their working ability;
- - Monitor the security and performance of contractors and sub-ordinates to ensure the compliance of statutory requirements;
- - Liaise with building managers and owners on building management issues relating to carpark;
Property Officer
Easy Living Property Management Limited
09.2014 - 03.2015
- Nature: Property Management
- Market: Estate Residents
- Duties:
- - Provide value-added property management services;
- - Administer tenancy issues and ensure compliance with tenancy regulations.
- - Identify areas requiring preventive or remedial actions in respect of cleaning, repair and security, liaise with relevant parties and monitor the implementation of such actions;
- - Report to the Assistant Property Manager and Property Manager;
- - To handle enquiries and complaints from tenants;
- - To build up and maintain good relationships with tenants;
- - To attend meetings of mutual aid committee;
- - To monitor the performance of on-site staff and contractors.
Education
Professional Diploma - Housing Management
HKU SPACE
01.2018
Advanced Diploma - Business Marketing
Northern Melbourne Institute of TAFE
01.2013
Skills
- Languages: Good command of spoken and written English and Chinese
- Computer Skills: Good PC skills in MS Words, Excel and Chinese Word-processing etc
- Professional qualifications:
1 Hold the PMP (Tier 2) Licence
2 Eligible and actively applying for the PMP (Tier 1) Licence
3 Member of CIH
Availability
1 month notice
Timeline
Senior District Manager
Amano Parking Service Limited
07.2019 - Current
Senior Facility Officer
Synergis Management Services Limited
04.2015 - 06.2019
Property Officer
Easy Living Property Management Limited
09.2014 - 03.2015
Advanced Diploma - Business Marketing
Northern Melbourne Institute of TAFE
Professional Diploma - Housing Management
HKU SPACE