Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chan Sze Wan Mandy

Summary

I am a fast learner and punctual to work. I also have strong management skills, solving problems and motivating employees. I am good at computer operations and good communication with the customers.

Overview

28
28
years of professional experience

Work History

Sales Manager

Get Nice Securities Limited
01.2010 - Current
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
  • Increased sales revenue by developing and implementing effective sales strategies

Japanese Restaurant Manager

Chiyonoichiban Japanese Restaurant
04.2007 - 12.2009
  • Helping manage the restaurant operation
  • Enhanced customer satisfaction by ensuring timely and efficient service during busy hours
  • Manage the workers' schedules and payroll
  • Daily cash up procedures

Insurance Agent

AIA
09.2006 - 02.2007
  • Built strong relationships with clients through consistent communication and excellent customer service
  • Expanded client base by actively prospecting for new business opportunities and generating referrals

Artiste Supervisor

Filmko Artists Management Ltd
01.2005 - 10.2006
  • Duties included monitoring of the daily artistes' activities to ensure their schedules went smoothly
  • Handling documentations and statements
  • Organized events and functions which required to contact clients, sponsors and artists
  • Helping the company lawyer to write contracts between companies and artistes

Aftermarket Admistrator

MPC Products Corp
03.2001 - 07.2003
  • Increased aftermarket sales by developing and implementing strategic sales plans.
  • Aid with negotiation of parts if customer is rejecting our quote. Creat contract review after customer approval.

Restaurant Manager

Chi Tung Restaurant
04.1998 - 01.2001
  • Duties included handling customer service and handling telephone inquiries
  • Supervised work-staffs and the restaurant operations
  • Daily closing and tallying the cash register

Hostess & Bartender

East China Inn
12.1995 - 03.1998
  • Hosting customers and taking carryout orders
  • Bartending
  • Daily closing

Education

Bachelor of Arts - Small Business Administration And Management

University of Huddersfield
Huddersfield UK
10.2011

Associate of Arts - Business

Hong Kong Institute of Continuing Education
Wan Chai
01.2010

Computer Science

Colby Community College
Colby KS
12.1996

Computer Science

Illinois Institute of Technology
Chicago, IL
12.1995

High School Graduated -

Grier School
Tyrone, PA
07.1994

Our Lady of Rosary College
Yau Yat Cheun
07.1992

Skills

HKSI Paper 1, 7&8

Good PC skills, good communication with customers

Good command of spoken and written English and Chinese, fair in spoken Mandarin

Timeline

Sales Manager

Get Nice Securities Limited
01.2010 - Current

Japanese Restaurant Manager

Chiyonoichiban Japanese Restaurant
04.2007 - 12.2009

Insurance Agent

AIA
09.2006 - 02.2007

Artiste Supervisor

Filmko Artists Management Ltd
01.2005 - 10.2006

Aftermarket Admistrator

MPC Products Corp
03.2001 - 07.2003

Restaurant Manager

Chi Tung Restaurant
04.1998 - 01.2001

Hostess & Bartender

East China Inn
12.1995 - 03.1998

Bachelor of Arts - Small Business Administration And Management

University of Huddersfield

Associate of Arts - Business

Hong Kong Institute of Continuing Education

Computer Science

Colby Community College

Computer Science

Illinois Institute of Technology

High School Graduated -

Grier School

Our Lady of Rosary College
Chan Sze Wan Mandy