VIGNESH RADHAKRISHNAN
Senior Process Expert
Chennai
Summary
- Versatile Customer Service professional with a demonstrated history of working in the maritime industry. Highly motivated professional with a thorough understanding of marketing principles. Designed and implemented company-wide pricing strategies for intermodal transportation. Expert at gathering and analyzing relevant data for developing effective pricing approaches.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Senior Process Expert - Project Cargo (Global SPC)
Maersk Global Service Center Ind Pvt ltd
Chennai
08.2018 - Current
- Quoting, Contracting and Booking for OOG & Break Bulk Cargo.
- Finding appropriate route does Maersk has service and Terminal acceptance.
- VSA approval with another Liner's.
- Verifying Lashing certificate/Packing list.
- Improved the customer experience by providing ideas to Higher Management.
- Creating Visibility of all cross-functional processes (map and document the end-to-end process from product design to execution and invoicing - i.e. a level higher than just the pricing processes).
Senior Executive - Documentation
Mediterranean Shipping Company
Pune & Chennai
09.2015 - 08.2018
- Preparing Customs Import Checklist.
- Tracking Container Movement & IGM Details
- Filing Customs Import Declaration.
- Dispatching Original Documents to Customers & Vendor.
- Preparing Weekly Reference invoice
- Following up Ocean Import for issuance of Delivery Order to the CHA
- Maintaining Customer & vendor payment Outstanding.
- Communicating with Customers and Vendors about shipment status through Mail or by Telephone.
Management Trainee
J.M Baxi & Co,
Mumbai
02.2015 - 04.2015
- AMS Fillings
- Export documentation & Bill of lading Creation For India Export Documentation
Education
MBA - Logistics And Supply Chain
Bharathiar University
Coimbatore 07.2014 - 04.2016
Bachelor of Arts - Commerce
St.Joseph's College(Autonomous)
Tiruchirappalli 07.2010 - 04.2013
Skills
Power BI
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Process Expert - Project Cargo (Global SPC)
Maersk Global Service Center Ind Pvt ltd
08.2018 - Current
Senior Executive - Documentation
Mediterranean Shipping Company
09.2015 - 08.2018
Management Trainee
J.M Baxi & Co,
02.2015 - 04.2015
MBA - Logistics And Supply Chain
Bharathiar University
07.2014 - 04.2016
Bachelor of Arts - Commerce
St.Joseph's College(Autonomous)
07.2010 - 04.2013
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