Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Languages
Work Preference
Timeline
ResearchAssistant
Vimalraj V

Vimalraj V

Senior Process Expert
Chennai

Summary

Tech-savvy professional with a strong focus on cost-saving initiatives and time-sensitive project delivery. Experienced in cross-training teams and utilizing agile methodologies to enhance operational efficiency. Demonstrated expertise in customer support, vendor management, and finance and accounting, leveraging technology to drive business success through strategic process improvements.

Overview

6
6
years of professional experience
2
2
Certifications

Work History

Senior Process Expert

Maersk Global Services
1 2022 - Current
  • Updating customer’s data into Maersk’s database to deliver the container at customer’s place within promised delivery date
  • Continues monitoring of container’s movement and coordinating with vendors to perform timely delivery
  • Sending out timely notification/reminders to trucking vendors to pick up the containers from discharge port to avoid penalties due to late pick-up
  • Assisting on-shore counterpart with inventory details of container capacity, in order to maintain proper equipment flow for export good
  • With the help of data analytics tools like Power-bi, prepared report of weekly KPI achieved which helps us to monitor and provide attention wherever needed
  • Identified and stopped revenue leakage of $300k by performing monthly audits of vendor’s performance and eliminated poor-performing vendors
  • Assisted Managers and Team leaders with team performance data in order to utilize the resource
  • Liaise with customers regarding pending payments and recover cost incurred due to damage of the container at the time of delivery
  • Liaise with booking team regarding amendments in the booking as per customer’s need, which can be change in place of delivery, date

Senior Associate

Maersk Global Services
03.2017 - 08.2019
  • Manages optimal transportation modes, routing, equipment, or frequency
  • Plan or implement container flow management systems to meet production requirements
  • Directed equipment flow to avoid empty run and generated additional revenue
  • Timely release of the empty container from the terminal to the client's location for pickup
  • Coordinated with onshore colleagues for preparing daily release schedule
  • Researched and provided ideas for saving clients' data in the master record by complying with the company's policies
  • Reported equipment damages to in charge and eliminated demurrage costs

Billing Associate (Accounts Payable)

Tata consultancy services
01.2015 - 12.2016
  • Created reliable data for month closure
  • Closed numerous customer concessions without delay and with high accuracy
  • Parked Journal entries for the book closure
  • Adhered with client's policy while taking critical actions like handling overpayment, SAP error record correction
  • Achieved given targets within given deadlines, which helped the smooth flow of volumes
  • Excellent team player with commendable negotiating skills to prioritize and share the workload equally
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and preparing reports

Education

Bachelor of Science -

Loyola College
Chennai
04.2001 -

Skills

SAP TM

Certification

Foundation of Agile Methodologies – Coursera

Interests

Fundamental and technical analysis of equity market

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)

Work Preference

Work Type

Full Time

Timeline

Senior Associate

Maersk Global Services
03.2017 - 08.2019

Billing Associate (Accounts Payable)

Tata consultancy services
01.2015 - 12.2016

Bachelor of Science -

Loyola College
04.2001 -

Senior Process Expert

Maersk Global Services
1 2022 - Current

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