Summary
Overview
Work History
Education
Skills
Certification
Interests
Referees
Timeline
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Faye, Tsi Fei Li

Licensed Salesperson
Hong Kong

Summary

Proactive and experienced with proven organizational and communication skills as Inflight Service Flight Purser with 19+ years experience.

Seeking an opportunity to leverage my talents as Leasing Officer to serve at your company. Hoping to apply my problem-solving and multi-tasking skills to coordinate work with different parties and develop my negotiation skills

Overview

21
21
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Licensed Salesperson

Centaline Property Agency Limited
Hong Kong
09.2021 - Current
  • Utilized cold calling to increase Potential clients
  • Attended continuing education courses to gain additional real estate industry knowledge.
  • Screened rental leads and located listing that best match individual needs
  • Scheduled and accompanied clients on house and apartment showings
  • Handled clients requests and conflicts with empathy and composure

Access Consciousness Bars Facilitator

Self-emplyed
Hong Kong
12.2020 - 08.2021
  • Promoted, organised and facilitated Access Bars classes
  • Offer consultation sessions to clients to solve their mental issue
  • Offer Access Bars therapy sessions to clients for reducing depression, anxiety and stress

Inflight Service Flight Purser

Cathay Dragon Airlines Limited
Hong Kong
08.2017 - 10.2020
  • Increased customers satisfaction by resolving issues.
  • Organized and coordinated with different parties in busy, pressurized environment in airline industry where high standards and efficiency were well maintained
  • Relayed communication to passengers, cabin crew, and from the flight deck in a professional and personable manner
  • Managed and coached junior cabin crew members during flights
  • Advised business- and first- class clients to make educated beverage-pairing decision based on taste and meal menus
  • Monitored and ensured passengers safety throughout the flight

Inflight Service Flight Pursor

Cathay Dragon Airlines Limited
Hong Kong
01.2001 - 04.2017
  • Supervised and delegated tasks to a team of 6 cabin crew members
  • Well managed time and manpower to ensure smooth workflow on tight schedules flights
  • Quickly responded, handled and resolved inflight issues
  • Monitored and ensure passengers safety throughout the flight

Education

Bachelor of Arts - Language Information Science

City University of Hong Kong
Hong Kong
09.1997 - 08.2000

Skills

Client Service

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Certification

Professional Certificate in Wine Assessment and Service (2008)

Interests

Wine and coffee tasting

Interior Design

Antiques Appreciation

Hiking

Travel

Pilates

Referees

Ms Connie Leung

Inflight Service Manager

Cathay Dragon Airlines Limited

email: cl2000haha@yahoo.com.HK

Mobile: 852- 93272831

Timeline

Access Consciousness Bars Facitlitator

11-2021

Licensed Salesperson

Centaline Property Agency Limited
09.2021 - Current

Access Consciousness Bars Facilitator

Self-emplyed
12.2020 - 08.2021

Inflight Service Flight Purser

Cathay Dragon Airlines Limited
08.2017 - 10.2020

Professional Certificate in Wine Assessment and Service (2008)

11-2008

Inflight Service Flight Pursor

Cathay Dragon Airlines Limited
01.2001 - 04.2017

Bachelor of Arts - Language Information Science

City University of Hong Kong
09.1997 - 08.2000
Faye, Tsi Fei LiLicensed Salesperson