Ting Tze Yan, Janise
Summary
Proven professional with experience at Jardine Aviation Services, adept in customer service management and airport safety regulations. Demonstrated patience and understanding while enhancing travel experiences and maintaining operational efficiency.
Overview
4
4
years of professional experience
Work History
Passenger Service Officer
Jardine Aviation Services
02.2023 - 03.2024
- Collaborated with airline staff to maintain flight schedules and minimize delays for passengers.
- Assisted passengers with special needs, ensuring a comfortable and pleasant travel experience.
Piano Teacher
Fun And Joy Music
01.2022 - 02.2023
- Introduced students to appropriate hand positioning, finger transitions and pedal use.
- Communicated with parents regarding upcoming events and student progress.
- Developed lesson plans, selected course materials and prepared assignments.
Shop Assistant
Bee.b Farm
06.2020 - 12.2021
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Education
High Diploma - Culinary Arts
International Culinary Institute
12.2022
High School Diploma -
Po Leung Kuk Vicwood K.T. Chong Sixth Form College
05.2020
Skills
- Patience and understanding
- Ticketing system proficiency
- Airport safety regulations
- Customer Service Management
Timeline
Passenger Service Officer
Jardine Aviation Services
02.2023 - 03.2024
Piano Teacher
Fun And Joy Music
01.2022 - 02.2023
Shop Assistant
Bee.b Farm
06.2020 - 12.2021
High Diploma - Culinary Arts
International Culinary Institute
High School Diploma -
Po Leung Kuk Vicwood K.T. Chong Sixth Form College
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