Summary
Overview
Work History
Education
Skills
Personal Information
Link
Timeline
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Rocky Ka Lok Chan

Tung Chung, Hong Kong

Summary

Proactive, customer-orientated retail professional with over 6 years of experience in semiconductor criteria. Able to work as a team player in planning, implementing, and completing assigned project.

Overview

7
7
years of professional experience

Work History

Senior Customer Services Engineer

ASMPT Hong Kong Limited
07.2017 - 07.2024
  • Experienced in frequent business travel between Mainland China and other countries to deal with different parties like internal teams and customers
  • Effectively communicated the scopes, schedules, and budgets with both customers and contractors on a variety of projects
  • Assisted Sales team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
  • Installed, configured, and tested equipment on specialized platforms
  • Tested and checked performance of hardware and software programs.

Education

Materials Engineering -

City University of Hong Kong

Skills

  • Cantonese
  • English
  • Mandarin

Personal Information

  • Title: Senior Customer Services Engineer
  • Date of Birth: 08/20/93
  • Nationality: Chinese (HKSAR)

Link

www.linkedin.com/in/rocky-ka-lok-chan-357896215

Timeline

Senior Customer Services Engineer

ASMPT Hong Kong Limited
07.2017 - 07.2024

Materials Engineering -

City University of Hong Kong

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Rocky Ka Lok Chan