Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ming Yi Wu

Hong Kong,ShaTin

Summary

A little about me personally is attentive and team spirit. I am good at playing a supporting role in the whole team. And i am willing to meet different people and challenging work.

Overview

6
6
years of professional experience
9
9
years of post-secondary education
4
4
Languages

Work History

Instructor (Part-time)

YMCA of Hong Kong Beacon Centre Lifelong Learning
09.2019 - Current
  • Applied various teaching aids to instruct and motivate students.
  • Optimized learning plans, quantifying student progress through test administration.
  • Leadership and patience were i got the most in this job

Census Enumerator

Census and Statistics Department
07.2021 - 08.2021
  • Conducted a door-to-door and telephone survey
  • Communicated with Census takers via phone to answer questions and expedite process.
  • Handling emergencies, such as unstable weather and guest complainted
  • Attended team meetings to develop job knowledge.

Telephone Interviewer

Karl Research Limited
07.2018 - 06.2021
  • Gathered data and insights from participants during telephone interviews.
  • Documented records of call information.
  • Required sufficient patience and communication skills, learned how to deal with negative emotions of public and the ability to express myself

Internship

Wing On Travel
06.2019 - 09.2019
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Processed the customer flight information, send mails and messages about the flight delays and cancellations.
  • It made me more familiar with the airline industry, the operation of flights and the issues related the complaint.

Education

Business in Tourism And Event Management

University of South Australia
Bachelor
09.2020 - 09.2021

Associate of Arts - Tourism And Hospitality Management

Hong Kong Baptist University
09.2018 - 06.2020

Econ And Tourism

Helen Liang Memorial Secondary School
HKDSE
09.2012 - 07.2018

Skills

PC Knowledge: MS Word, MS Excel, MS PPT

Typing: 40 wpm English

Communication skills

Customer service

Interests

Sports

Cooking

Traveling

Timeline

Census Enumerator

Census and Statistics Department
07.2021 - 08.2021

Business in Tourism And Event Management

University of South Australia
09.2020 - 09.2021

Instructor (Part-time)

YMCA of Hong Kong Beacon Centre Lifelong Learning
09.2019 - Current

Internship

Wing On Travel
06.2019 - 09.2019

Associate of Arts - Tourism And Hospitality Management

Hong Kong Baptist University
09.2018 - 06.2020

Telephone Interviewer

Karl Research Limited
07.2018 - 06.2021

Econ And Tourism

Helen Liang Memorial Secondary School
09.2012 - 07.2018
Ming Yi Wu