Summary

Overview

Work History

Education

Skills

Interests

Timeline

Ming Yi Wu

Hong Kong,ShaTin

Summary

A little about me personally is attentive and team spirit. I am good at playing a supporting role in the whole team. And i am willing to meet different people and challenging work.

Overview

years of professional experience

years of post-secondary education

Languages

Work History

Instructor (Part-time)

YMCA of Hong Kong Beacon Centre Lifelong Learning

09.2019 - Current

Applied various teaching aids to instruct and motivate students.
Optimized learning plans, quantifying student progress through test administration.
Leadership and patience were i got the most in this job

Census Enumerator

Census and Statistics Department

07.2021 - 08.2021

Conducted a door-to-door and telephone survey
Communicated with Census takers via phone to answer questions and expedite process.
Handling emergencies, such as unstable weather and guest complainted
Attended team meetings to develop job knowledge.

Telephone Interviewer

Karl Research Limited

07.2018 - 06.2021

Gathered data and insights from participants during telephone interviews.
Documented records of call information.
Required sufficient patience and communication skills, learned how to deal with negative emotions of public and the ability to express myself

Internship

Wing On Travel

06.2019 - 09.2019

Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Processed the customer flight information, send mails and messages about the flight delays and cancellations.
It made me more familiar with the airline industry, the operation of flights and the issues related the complaint.

Education

Business in Tourism And Event Management

University of South Australia

Bachelor

09.2020 - 09.2021

Associate of Arts - Tourism And Hospitality Management

Hong Kong Baptist University

09.2018 - 06.2020

Econ And Tourism

Helen Liang Memorial Secondary School

HKDSE

09.2012 - 07.2018