MILLY CHOI
HONG KONG
Summary
Detail-oriented and organized Property officer effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with tenant and decision-makers for various needs.
Overview
9
9
years of professional experience
Work History
Assistant Property Officer
Link Property Management Services Limited
11.2022 - Current
- Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Streamlined property maintenance processes for increased efficiency and reduced downtime.
- Managed lease agreements, ensuring timely rent collection and adherence to contract terms.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Developed strong relationships with vendors, securing competitive pricing for services rendered.
Clubhouse Assistant
Kai Shing Management Services Ltd.
02.2019 - 08.2023
- Enhanced member experience by providing exceptional customer service and promptly addressing inquiries.
- Supported clubhouse operations by maintaining a clean, organized, and welcoming environment for members and guests.
- Increased overall efficiency through meticulous inventory management and supply ordering for clubhouse amenities.
- Enhanced safety measures within the clubhouse by conducting regular inspections and reporting any maintenance issues promptly.
- Managed front desk operations efficiently while professionally greeting incoming guests or responding to phone inquiries.
- Monitored dining room inventory and replenished as necessary.
Part-Time Exhibition Helper
Kelly Services Hong Kong Ltd.
01.2016 - 01.2019
- Enhanced visitor experience by providing informative explanations about exhibition content and answering any questions.
- Streamlined event check-in process by effectively managing guest registration, resulting in reduced wait times for attendees.
- Managed crowd control during high-traffic periods, maintaining a comfortable atmosphere within the exhibition space.
- Provided excellent customer service by addressing visitor concerns, managing lost-and-found items, and assisting with any other inquiries.
Part-time Admin
Hong Kong Property Services (Agency) Ltd
03.2015 - 03.2018
- Collaborated with team members on special projects to achieve company goals while maintaining high levels of confidentiality.
- Provided exceptional customer service through prompt responses to inquiries and accurate dissemination of information.
- Assisted in the preparation of presentations, reports, and meeting materials to ensure successful outcomes for business meetings.
- Provided administrative support during periods of employee absences ensuring seamless continuation daily operations.
Education
Higher Diploma in Tourism & MICE
Hong Kong Institute of Vocational Education
07.2018
High School Diploma -
T.W.G.Hs. Lo Kon Ting Memorial College
09.2014
Skills
- Decision Making
- Organizational Skills
- Teamwork and Collaboration
- Adaptability and Flexibility
- Time Management
- Property Management
- Problem Solving
- Grounds Maintenance
- Tenant Relations
- Customer Service-Focused
- Adaptable
Additional Information
- Microsoft Office Suite (Word, Excel, Powerpoint)
- Chinese typing
- Adobe Photoshop
- Adobe Premiere/ Final cut Pro/ iMovie
- Adobe Lightroom
- Dreamweaver
- Pofessional Potography
Timeline
Assistant Property Officer
Link Property Management Services Limited
11.2022 - Current
Clubhouse Assistant
Kai Shing Management Services Ltd.
02.2019 - 08.2023
Part-Time Exhibition Helper
Kelly Services Hong Kong Ltd.
01.2016 - 01.2019
Part-time Admin
Hong Kong Property Services (Agency) Ltd
03.2015 - 03.2018
Higher Diploma in Tourism & MICE
Hong Kong Institute of Vocational Education
High School Diploma -
T.W.G.Hs. Lo Kon Ting Memorial College
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