Maggie Woo

• Coordinated driver dispatch to accomplish daily delivery requirements.
• Coordinated incoming and outgoing shipments to maintain schedules.
• Provided customers with status updates for tracked packages.
• Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
• Follow-up shipment discrepancy with suppliers
• Follow-up shipment damage and claims

Manage the Logistics flow of goods including local transportation, customs and duty adminstration

Coordinate and consolidate shipments

Handling customs and I/E regulations

• Handle full set of import and export documents, LC documents independently
• Ensure the delivery on time and accuracy
• Control the stock level and freight
• Coordinate with various parties including clients, forwarders, factories and transportation companies for shipment arrangement
• Maintain data update and accuracy in QAD & WMS

• Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
• Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
• Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.

• Handle and deal with overseas customers such as Vietnam, PRC and Japan independently
• Prepare quotations, purchase orders and invoices
• Prepare monthly sales amount report
• Arrange orders, I/E document, delivery of goods and payment of customers
• Be responsible for inventory control and stock and in / out in warehouse

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Follow up order, including goods of delivery, the local courier and overseas delivery
• Prepare Purchase Order, Invoice & Quotation