Maggie Ka Yu Chan
Summary
Results-driven product solutions expert with extensive experience in engaging specialists and potential customers. Demonstrates a strong ability to absorb and convey detailed product knowledge, competitive offerings, and industry advancements. Proven track record of enhancing customer engagement through effective communication and relationship-building strategies. Committed to leveraging expertise to drive innovative solutions and improve market positioning.
Overview
12
12
years of professional experience
Work History
Key Account Manager, Greater China
eFinancialCareers Pte. Ltd
03.2025 - Current
- Build up strategic partnerships and collaboration with HKSAR to attract top talent from overseas
- Conduct competitive analysis to identify market trends and opportunities for product enhancement
- Propose innovative ideas for product features based on market insights and client feedback
- Collaborate cross-functionally with sales, marketing, and product teams to drive improvements and optimize service offerings
- Manage key accounts, ensuring alignment with client needs and organizational goals
- Cover China markets, explore new opportunities in mainland and travel to China/ within the region as needed to support business initiatives and client relationships
Business Development Manager
eFinancialCareers Pte. Ltd
03.2023 - 02.2025
- Proven track record of identifying and capitalizing on business opportunities, resulting in revenue growth and market expansion
- Strong knowledge of fintech trends, technologies, and regulatory landscape, with the ability to analyze market conditions and develop effective strategies
- Conducted comprehensive KYC checks to verify client identities, assess risk levels
- Led negotiations with clients and partners to secure favorable terms, pricing, and contractual agreements
- Exceptional problem-solving abilities and a proactive approach to addressing client needs
- Exceptional communication, negotiation, and relationship-building skills to establish and maintain partnerships with C-Suite
- Stayed updated on industry trends, market conditions, and regulatory changes, providing relevant insights to clients and internal teams
Business Development Executive
eFinancialCareers Pte. Ltd
05.2019 - 03.2023
- Achieve weekly/ monthly KPIs to ensure a high and consistent level of activity
- Ensure the market assigned is effectively covered
- Proactively develop new business through cold calling and generate potential new leads
- Identifying hiring needs for potential clients, also sourcing candidates through databases and social media
- Work closely with client services team to ensure effective on-boarding; service, up-sell and retention of clients
- Responsible for Sales & Account Management across financial institutions and fintech/startup companies
- Exceeded the target in Q3 2019 and January 2020 under critical situations - Achievers Club 2021 (173%)
Commercial Group- Relationship Officer
Shanghai Commercial Bank
04.2018 - 05.2019
- KYC, Explore new business opportunities in areas of lending and trade financing
- Conduct credit analysis and prepare credit proposals
- Handle account opening and provide sales support
- Cross-sell general banking products (Mortgage, Credit Card & Insurance products)
Private Piano Tutor
04.2017 - 04.2018
- Proven experience as a Private Piano Tutor, delivering personalized lessons to students
- Arranged performance opportunities for children, such as concerts and competitions
- Organized and detail-oriented, ensuring progress is tracked and goals are set for each student
Commercial Group- SME Solution Ambassador
PCCW- HKT
Quarry Bay
10.2016 - 04.2017
- Proactively promote appropriate solutions including fixed line, business broadband and mobility services to meet SME customers’ business needs and the Company’s assigned sales targets/KPIs
- Build and maintain excellent relationships with the customers through phone calls, face-to-face meetings and/or sales presentation
Summer Accountant Intern
EF Education First
06.2015 - 09.2015
- Offered services to corporate clients e.g
- Make the payment every week, auditing, financial report
- Mainly work on payable service
- Involved in the case meeting with the finance team
Summer Intern
Mayer Brown JSM
Beijing
07.2013 - 08.2013
- Prepared simple case reports for directors by researching the basic case fact-checking
- Involved in the case meeting with the engagement team
- Took part of the multinational meeting with the Hong Kong branch by discussing the treatment of law
Education
BA (Hons) - Accounting and Finance
University of Keele
UK01.2016
Warwickshire College
UK01.2013
Our Lady’s College
HK01.2011
Skills
- Strategic partnership
- Client relationship management
- Revenue growth
- Negotiation tactics
- Sales strategy
- Client onboarding
- Cross-functional collaboration
- Fluent in Mandarin
- Business development and planning
- Excel; Powerpoint ; MS Office;Salesforce; CRM; Outreach
- Lead generation
Languages
- English, Business Level and written
- Cantonese, Native and written
- Mandarin, Fluent and written
Voluntary Services
Hong Kong Society in Keele University, Vice President, 05/2014, 05/2015, Responsible for the day-to-day operation from being the spokesman in liaison with student union and sponsors to hosting public events on behalf of Keele University e.g. Orientation Camp, CNY Party., Bridge between president and committees., Held joint societies or committees meeting to be discussing important issues.
Personal Information
Expected Salary: Open to discuss
References
References available upon request.
Timeline
Key Account Manager, Greater China
eFinancialCareers Pte. Ltd
03.2025 - Current
Business Development Manager
eFinancialCareers Pte. Ltd
03.2023 - 02.2025
Business Development Executive
eFinancialCareers Pte. Ltd
05.2019 - 03.2023
Commercial Group- Relationship Officer
Shanghai Commercial Bank
04.2018 - 05.2019
Private Piano Tutor
04.2017 - 04.2018
Commercial Group- SME Solution Ambassador
PCCW- HKT
10.2016 - 04.2017
Summer Accountant Intern
EF Education First
06.2015 - 09.2015
Summer Intern
Mayer Brown JSM
07.2013 - 08.2013
BA (Hons) - Accounting and Finance
University of Keele
Warwickshire College
Our Lady’s College
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