Kunal Deshpande
Operations - Asset Servicing
Hong Kong
Summary
14 years of experience in the Financial Services Industry in areas of agency Lending, markets asset servicing, custody securities services operations. Exposure in managing stakeholders across various geographies, good communication and analytical skills. Looking for opportunities in the areas of financial service operations, operations risk management, asset servicing operations.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Senior Associate - Markets Asset Servicing
J.P. Morgan Chase Bank H.K Branch
Hong Kong
11.2021 - Current
- Managing complex Corporate action and income processing for +20 Asian markets for Markets Operations for Swap and Prime finance trading desk.
- Responsible for ensuring timely and accurate processing of Asset Servicing instructions and payments.
- People management : Directly managing Associates and Analysts of 15 member team in HK to minimize attrition, ensuring good succession planning and grooming strong front line managers, analyst.
- Driving productivity and delivering efficiency by driving innovation
- Partnership with technology for continuous platform enhancements and automation of manual process.
- Collaborate with Middle Office teams to understand customer needs and enhance client satisfaction
- Risk and Control : SME to drive reduction in cash and stock asset servicing breaks
- Responsible for recruitment and compensation planning
- Manage business metrics and updates for APAC on weekly basis
- Ensure timely escalation of issues to higher management, risk & controls team
- Key contact for any new business initiatives that impact Asset Servicing Ops.
Senior Associate -Asset Servicing Custody, Lending
J.P. Morgan Services India Pvt. Ltd.
Mumbai
02.2019 - 10.2021
- Responsible for managing corporate Action processing for 100+ markets for Global Custody clients across Asia, Europe-Middle East and North America.
- Ensured +$250 million worth of transactions are processed in a timely manner.
- Managed Global custody, Tri party, non custody lending and agency lending asset servicing team of 21 members
- Extensive collaboration with Stock borrow loan entities to settle asset servicing claims and ensure resolution of contract compare, cash & stock breaks
- Drive process improvements with technology to reduce manual touch points enhance step through processing
Associate - Asset Servicing Custody and Lending
J.P.Morgan Services India Pvt. Ltd.
Mumbai
07.2014 - 01.2019
- Responsible for providing asset servicing support for global custody and agency lending business.
- Played an important role to re-engineer and enhance asset servicing operations team.
- Responsible to set up Instructions team in Mumbai from UK and realign the functions to Hong Kong as a trainer as part of the global strategy to provide better client service to global custody clients after 2 years.
- Brought synergies by merging global custody and agency lending teams supporting corporate actions and income
- Developed multiple automation tool to increase step through processing and bring productivity saves
- People management - Lead a team of 12 analyst
- Key point person during any Audits, Control or Regulatory reviews and actions.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Analyst - Agency Lending
J.P.Morgan Services India Pvt. Ltd.
Mumbai
07.2010 - 06.2014
- Played an important role to migrate agency lending roles from UK to India and ensure smooth transition in 2020.
- SME for the India team and would represent metrics and updates globally.
- Responsible for managing corporate actions and contract compare breaks for agency lending markets except for US market.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Investigated system issues and implemented resolutions to reduce downtime.
- Discovered root causes of problems and identified appropriate solutions.
Team Member - US Domestic Reconciliation
J.P.Morgan Services India Pvt. Ltd.
Mumbai
09.2008 - 06.2010
- Pursued learning opportunities to advance knowledge and take on challenging task as my first job
- Contributed to team success by completing jobs quickly and accurately and established myself as SME for reconciliations in short span of time
- Coordinated project work applying strong team leadership for enhanced success.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
- Ensure seamless migration of reconciliation roles to Philippines and was responsible for training and post migration related issues.
Education
Bachelor of Commerce -
R.D. National, Mumbai
Mumbai 07.2005 - 06.2008
Management Program For Executives -
Narsee Monjee Institution of Management Studies
Mumbai 07.2012 - 06.2014
Skills
Asset Servicing
undefinedTimeline
Senior Associate - Markets Asset Servicing
J.P. Morgan Chase Bank H.K Branch
11.2021 - Current
Senior Associate -Asset Servicing Custody, Lending
J.P. Morgan Services India Pvt. Ltd.
02.2019 - 10.2021
Associate - Asset Servicing Custody and Lending
J.P.Morgan Services India Pvt. Ltd.
07.2014 - 01.2019
Management Program For Executives -
Narsee Monjee Institution of Management Studies
07.2012 - 06.2014
Analyst - Agency Lending
J.P.Morgan Services India Pvt. Ltd.
07.2010 - 06.2014
Team Member - US Domestic Reconciliation
J.P.Morgan Services India Pvt. Ltd.
09.2008 - 06.2010
Bachelor of Commerce -
R.D. National, Mumbai
07.2005 - 06.2008
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