Summary
Overview
Work History
Education
Skills
Timeline
Generic

Koo Cheuk Hang Luis

Tai Po

Summary

Currently focusing on job in CS as I found this job both challenging and rewarding, some of the clients may provide some positive feedback towards my service which gives me confidence and motivation, thus i am passion about my job.

Overview

5
5
years of professional experience
2
2
Languages

Work History

CS

Autotoll
02.2026 - Current
  • Helping client submitting application and acknowledge them with tunnel's fee information
  • Find and completing client's difficulties fast and precisely
  • Handling 40+ calls per day with some clients ask for my direct line because of my nice attitude

CCSS Insourcing Officer

HSBC
10.2025 - 12.2025
  • On job training by HSBC for CS skills (how to handle with client & client's info security) and banking knowledge

Chef

Tengachaya, Shatin
09.2021 - 03.2024
  • Food preparation
  • Fluent communication with colleagues for completing tasks

Waiter (Part-Time)

Tengachaya, Shatin
01.2023 - 01.2024
  • Introducing and answering questions about our cuisine to our customers
  • Helping customers to order food

Education

Foundation diploma - health and life sciences

VTC
07-2025

Skills

Communication

Adaptability

Timeline

CS

Autotoll
02.2026 - Current

CCSS Insourcing Officer

HSBC
10.2025 - 12.2025

Waiter (Part-Time)

Tengachaya, Shatin
01.2023 - 01.2024

Chef

Tengachaya, Shatin
09.2021 - 03.2024

Foundation diploma - health and life sciences

VTC
Koo Cheuk Hang Luis