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Dynamic customer service professional with a proven track record at H&R Block, excelling in problem resolution and active listening. Recognized for enhancing customer satisfaction through effective communication and teamwork. Adept at utilizing CRM software to improve service quality, demonstrating strong attention to detail and a friendly, positive attitude.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced Customer Services Champion with strong knowledge of HIPPA and CRM application. Skilled in handling high-volume requests accurately and maintaining full compliance with privacy regulations.

Highly motivated software engineering intern candidate with practical experience in coding, debugging, and software development lifecycle. Demonstrates strong focus on team collaboration and delivering results, with ability to adapt to changing project requirements. Skilled in programming languages such as Java and Python. Reliable team player with strong drive for achieving impactful outcomes.

Results-driven leader with over 15 years of experience in customer service, instructional design, and operations. Skilled in leading training initiatives, optimizing processes, and improving customer satisfaction to support business growth.

Jewell Ritchie

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