Joanne Ng Yu Kiu
Executive Assistant
Summary
A dedicated and responsible individual with a goal to continue my career with a company that will utilize my analytical skill to benefit mutual growth and success.
Overview
10
10
years of professional experience
Work History
Executive Assistant
The University of Hong Kong
11.2021 - Current
- Assisting the Faculty’s academic staff in managing their project accounts, including procurement, reimbursement, and project staff recruitment
- Assisting in the management of the Faculty’s budgets and expenditures
- Monitoring, preparing, and providing updated statistical reports
Assistant Executive
Drainage Services Department
03.2020 - 07.2021
- Assisting on all aspects of levying the sewage charges such as incoming and outgoing documents, data inputting, to take follow-up actions and issuing letter to registered customers
- Coordinating with several divisions within DSD and with other government departments such as EPD and WSD etc. in handling enquiries, complaints and applications
- Monitoring, preparing and providing update statistical reports
- Supervising clerks to maintain data and record
Executive Assistant
Working Family and Student Financial Assistance Agency
04.2019 - 02.2020
- Providing administrative support along with clerical tasks
- Performing support in hotline services and review of the vetting guidelines
- Supervising general logistic support and lead teams
- Coordinating with internal / external service providers for service delivery
- Handling public enquiries
Processing Officer
Working Family and Student Financial Assistance Agency
02.2019 - 04.2019
- Processing application for financial assistance
- Clerical duties including date entry and vetting
- Handling tasks assigned by the supervisor
Owner
Ocean Square
10.2016 - 02.2019
- Operating autonomously in all facets of business, i.e., strategic planning, operations, merchandising and marketing via social media
- Being proficient in customer relations, brand positioning, revenue growth and financial management
- Developing sales platforms online
- Compiling and maintaining record and bookkeeping
Training Programme Tutor
Chinese YMCA of Hong Kong
09.2015 - 07.2016
- Organizing primary students in small groups to practice and deepen knowledge
- Implementing instructional strategies to engage students in learning
- Assisting in development of course content to meet student’s academic needs
- Developing students' inquiry and problem solving skills
Education
Bachelor of Applied Social Science - Stream in Human Service
Sheffield Hallam University
01.2016
Level 2 - Use of English and Chinese
Common Recruitment Examination and Basic Law Test
01.2016
Associate of Social Science - Applied Psychology
Community College of City University
01.2015
Hong Kong Diploma of Secondary Education - undefined
01.2013
Skills
Language: Cantonese (Native), Mandarin (Good), English (Good)
undefinedAwards
Bronze Award for Volunteer Service – Hong Kong Government (2011)
Availability
One month's notice.
Timeline
Executive Assistant
The University of Hong Kong
11.2021 - Current
Assistant Executive
Drainage Services Department
03.2020 - 07.2021
Executive Assistant
Working Family and Student Financial Assistance Agency
04.2019 - 02.2020
Processing Officer
Working Family and Student Financial Assistance Agency
02.2019 - 04.2019
Owner
Ocean Square
10.2016 - 02.2019
Training Programme Tutor
Chinese YMCA of Hong Kong
09.2015 - 07.2016
Level 2 - Use of English and Chinese
Common Recruitment Examination and Basic Law Test
Associate of Social Science - Applied Psychology
Community College of City University
Hong Kong Diploma of Secondary Education - undefined
Bachelor of Applied Social Science - Stream in Human Service
Sheffield Hallam University
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