KA CHUN CHENG
Station Assistant-Hong Kong West Kowloon Station
HONG KONG,Jordan
Summary
Resolving disputes and problems has brought me a great sense of satisfaction. My current position allows me to communicate more with people and solve problems. So that I can take these experiences to start Station Officer-High Speed Rail.
Overview
8
8
years of professional experience
Work History
Station Assistant - Hong Kong West Kowloon Station
International Wing Shing Security Management Ltd
05.2024 - Current
Resolved complaints among passengers or shop, maintaining a safe, harmonious atmosphere and environment.
Restaurant Deputy Manager
Bat_Mong - Close Down
02.2020 - 04.2021
Maintain order in the store and handle customer requests and complaints.
Also Created and maintained a strong team culture and teamwork.
Employment Ambassador
Labour Department
02.2019 - 08.2019
Give job seeker the information of job and help them to apply jobs.
Air Conditioning Apprentice
Jardine Engineering Corporation
09.2016 - 05.2018
Air conditioning repair and installation.
Education
Diploma Yi Jin - Immigration Services
School of Continuing Education HKBU
Kowloon, Hong Kong 04.2001 -
Diploma in Vocational Education - Fire Equipment
Vocational Training Council
Kwai Chung, Hong Kong 04.2001 -
High School Diploma -
Carmel Holy Word Secondary School
Tai Po, Hong Kong 04.2001 -
Skills
Complaint Handling
Communicate with different stakeholders
Good at cantonese and mandarin
Teamwork and Collaboration
Problem-Solving
Timeline
Station Assistant - Hong Kong West Kowloon Station
International Wing Shing Security Management Ltd
05.2024 - Current
Restaurant Deputy Manager
Bat_Mong - Close Down
02.2020 - 04.2021
Employment Ambassador
Labour Department
02.2019 - 08.2019
Air Conditioning Apprentice
Jardine Engineering Corporation
09.2016 - 05.2018
Diploma Yi Jin - Immigration Services
School of Continuing Education HKBU
04.2001 -
Diploma in Vocational Education - Fire Equipment
Vocational Training Council
04.2001 -
High School Diploma -
Carmel Holy Word Secondary School
04.2001 -