FAN PUI CHI
Citibank Banking Executive
Hong Kong
Summary
Organized Banking Assistant knowledgeable about products and services. Devoted to customer relations and reliable in delivering expert clerical support to team members. Versed in security standards, fraud prevention and application processes.
Overview
3
3
Languages
Work History
Banking Executive
Citibank
09.2025 - Current
- Increased customer satisfaction by providing timely and accurate banking services.
- Resolved complex customer issues efficiently, ensuring a positive experience for all parties involved.
Education
Bachelor of Arts - Performing Arts
國立台灣師範大學
04.2001 -
Exchange Program - Principle In Operations Management
University of Liverpool
Skills
Team player
Executive support
Customer retention
Interpersonal skills
OTHER EXPERIENCE
School activities: 國立台灣師範大學 Read Aloud 英語朗讀競賽 Champion
Extracurricular activities:
1. Being a guest in Sanlih Entertainment Television (台灣三立電視台)；
2. Actress in McDonald television commercial and
3. Sun Hung Kai Properties Limited television commercial。
PROFESSIONAL
- Familiar with account opening and application procedures
- Familiar with credit card application procedures
- Vocal, Dancing and Acting
Timeline
Banking Executive
Citibank
09.2025 - Current
Bachelor of Arts - Performing Arts
國立台灣師範大學
04.2001 -
Exchange Program - Principle In Operations Management
University of Liverpool