Hi, I’m
Fanny Sun
Summary
5-years IT sales experience to provide with IT outsourcing service, structured cabling project management, cross-board networking solution and IT support after penetrating to meet clients' expectation; awarded Yearly Top Sale out of 53 sales. Utilize solution-oriented and consultative approach in selling, to develop and maintain strong, long-term relationship with clients, ensuring they receive values and enhancing profits to perform sales quota.
Overview
8
years of professional experience
Work History
OGCLOUD
Senior Account Manager
10.2018 - 12.2023
Job overview
- Consistently met quarterly quotas in both sales and in the accumulation of new accounts
- Achievement in 2022: yearly completed 91%, rank No.6; Achievement in 2021: yearly completed 98%, rank No.1; Achievement in 2020: yearly completed 92%, rank No.3; Leaded the team to increase sales in both the current client base and developed new clients
- Pitched products and services, created and assessed a business marketing strategy
- Worked with a seasonal line of products, developed competitive pricing strategies and assisted on purchase with various brand vendors
- Participated in marketing product development and worked on training new employees.
Guangzhou Video-Star
International Sales Representative
04.2017 - 09.2018
Job overview
- Implemented clients' quarterly sales perspective, concerns, and product optimization
- Worked with Factory on production schedule, monthly perspective production capability; R&D on projects timeline, clients' requirements; Quality Control for both complains and quality check; Commerce Team and cargo agents for exporting.
Marriott
Customer Service Specialist
12.2015 - 02.2017
Job overview
- Answered inbound calls in Mandarin, Cantonese and English
- Advised various options and upgrades while ensured customer service
- Handling of Travel Agents' requests on call and by email.
Education
GUANGZHOU UNIVERSITY
Bachelor's degree from International Business
06.2015
Lingnan Normal University
Associated Degree from English Language Teaching
06.2013
Skills
- Cold Calling
- Consultative Selling
- Creative Problem Solving
- Strategic Perspective
- Key Account Management
Languages
cantonese
Native language
Cantonese
Proficient
C2
Mandarin
Proficient
C2
English
Proficient
C2
Timeline
Senior Account Manager
OGCLOUD
10.2018 - 12.2023
International Sales Representative
Guangzhou Video-Star
04.2017 - 09.2018
Customer Service Specialist
Marriott
12.2015 - 02.2017
GUANGZHOU UNIVERSITY
Bachelor's degree from International Business
Lingnan Normal University
Associated Degree from English Language Teaching
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