Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chan Wai Mae Bringino

Senior Waitress
Quarry Bay

Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Senior Waitress

AIA Building Wan Chai
01.2017 - Current
  • Focus on a more experienced, supervisory role within a restaurant or dining establishment.
  • Responsible for coordinating waitstaff, ensuring smooth service, managing reservations, and upholding high standards of customer satisfaction and sales.
  • Assisting with other duties cashiering, restocking and events preparations.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Senior Waitress

Bakery Cafe by Maxims
01.2015 - 01.2017
  • Focus on a more experienced, supervisory role within a restaurant or dining establishment.
  • Responsible for coordinating waitstaff, ensuring smooth service, managing reservations, and upholding high standards of customer satisfaction and sales.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.

Manager

Subway
01.2012 - 01.2015
  • Responsible for the overall operation and performance of a Subway restaurant, including staffing, customer service, food preparation, and adherence to company policies.
  • Also manage finances, inventory, and marketing efforts to ensure the store's profitability and success.

Sandwich and Bakery frontline worker

Larose Noire Landmark Hk 3hreesixty
01.2009 - 01.2012
  • Prepares and assembles sandwiches for customers, often in a fast-food or deli setting.
  • Responsibilities include preparing ingredients, following customer orders or set recipes, maintaining a clean workspace, and potentially assisting with other duties like cashiering or stocking.

Education

Form 5 - HKCEE

Hong Kong Taoist Association Secondary School
01.2002 - 01.2006

Skills

Personal grooming standards

Timeline

Senior Waitress

AIA Building Wan Chai
01.2017 - Current

Senior Waitress

Bakery Cafe by Maxims
01.2015 - 01.2017

Manager

Subway
01.2012 - 01.2015

Sandwich and Bakery frontline worker

Larose Noire Landmark Hk 3hreesixty
01.2009 - 01.2012

Form 5 - HKCEE

Hong Kong Taoist Association Secondary School
01.2002 - 01.2006

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Chan Wai Mae BringinoSenior Waitress