Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Part-time Shop Assistant
Dahood HK
Yau Tsim Mong,Kowloon
01.2025 - 04.2025
Remained calm and composed in tense situations involving angry or upset customers.
Completed daily tasks accurately and on-time to support shop needs.
Assisted customers in locating items, ensuring a positive shopping experience.
Greeted customers entering store and offered assistance with requirements.
Clubhouse Assistant
Riverpark
Shatin
10.2023 - 12.2024
Contributed to increased membership retention rates through excellent customer service and attentiveness to member concerns.
Supported event planning team in organizing memorable events for club members, ensuring smooth execution and positive feedback.
Improved communication among staff members by conducting regular team meetings and implementing effective communication tools.
Part Time Waiter/Waitress
Fu Lin Group
Wong Tai Sin, Wong Tai Sin
02.2023 - 08.2023
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Tutor
Hong Kong Education Service Center
09.2022 - 01.2023
Supported students with helpful study habits and exam strategies.
Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Customer Services Assistant
Sky Deck Limited
Austin
09.2022 - 01.2023
Facing travelers of different nationalities
Analyzed customer feedback to identify areas for improvement.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Associate in Engineering -
Hong Kong Community College
Hung Hom
09.2022 - 05.2024
Diploma of Vocational Education - Information Technology
Youth College (Tseung Kwan O)
Tseung Kwan O
09.2024 - Current
Skills
Cantonese
Powerpoint
Adaptability
English
Putonghua
Excel
Typing(traditional chinese)
Personal Information
Date of Birth: 01/12/04
Nationality: Hong Kong China
Timeline
Part-time Shop Assistant
Dahood HK
01.2025 - 04.2025
Diploma of Vocational Education - Information Technology
Sales General Manager (Greater China) at Eluomeng HK Limited (Element 14 HK)Sales General Manager (Greater China) at Eluomeng HK Limited (Element 14 HK)