BENJAMIN LAM
Hong Kong
Summary
Detail-oriented project and operations professional with extensive experience in end-to-end event logistics and multi-stakeholder coordination. Successfully managed over 80 events, facilitating vendor relations and coordinating with 20+ strategic partners, resulting in engagement of 2000+ participants. Bilingual in Cantonese, English, and Mandarin, with a strong commitment to philanthropy and optimising resources for social impact. Adaptable and resourceful, thriving in fast-paced, multicultural environments with immediate availability.
Overview
4
4
Languages
13
13
years of professional experience
Work History
Manager, Marketing & Partnership
Farmacy Group Ltd
Hong Kong
02.2024 - 05.2026
- Cultivated relationships with 14 secondary schools and 20+ external partners; developed proposals, presentations, and communications to strengthen collaboration.
- Acted as primary liaison for schools, NGOs, foundations, and organisations, facilitating clear communication and collaboration.
- Managed partner engagement and on-site operations, ensuring timely feedback closure for continuous improvement.
- Coordinated 80+ corporate and community events, workshops and activations for 2,000+ participants; managed vendors, timelines, materials and post-event evaluation.
Assistant Marketing Manager
Mother Pearl
Hong Kong
10.2022 - 12.2023
- Coordinated logistics, materials, timelines, and stakeholder communication for engagement events and partner activities, ensuring seamless delivery.
- Crafted bilingual (English/Chinese) public-facing press releases and digital content, facilitating effective communication between internal teams and external parties.
- Analysed market trends and customer feedback to recommend product improvements and new marketing strategies.
- Coordinated with sales teams to align marketing strategies with sales objectives, driving revenue growth.
Assistant Brand Marketing Manager
Green Common
Hong Kong
05.2021 - 06.2022
- Managed stakeholder engagement to keep material timelines on track throughout delivery.
- Coordinated communications and 4+store openings with product launch timelines across regions.
- Developed and rolled out a comprehensive brand strategy to strengthen image.
- Improved market presence by executing brand strategy across key touchpoints.
Visual Merchandiser / VM Supervisor
Burberry | John Lewis | Marks & Spencer
Hong Kong
01.2013 - 01.2021
- Coordinated 50+ store-opening and campaign project plans with teams and vendors.
- Kept operational discipline and detail checks during high-pressure timelines.
- Created seasonal merchandise themes for displays that refreshed store appeal.
- Trained new staff on visual merchandising guidelines and best practices.
- Analysed sales data to judge display effectiveness and guide adjustments.
Education
Postgraduate Certificate - Translations
HKU SPACE
Hong Kong01-2022
Certificate of Higher Education - Set Design for Window Display
Central Saint Martins
London01-2018
BA (Hons) - Fashion & Textiles
Hong Kong Polytechnic University
Hong Kong01-2013
Bachelor of Arts - Apparel Design (Exchange),
Cornell University (USA)
Ithaca01-2013
Skills
- Event logistics and execution
- Venue and vendor management
- Guest, VIP liaison and RSVP management
- Project and administrative support
- Stakeholder engagement strategies
- Primary contact for schools, NGOs and community partners
- Feedback collection and recaps
- Design tools: Canva and Adobe
- Microsoft Office proficiency
- Generative AI applications
- Project management
Languages
English
Proficient
C2
Chinese (Cantonese)
Proficient
C2
Chinese (Mandarin)
Proficient
C2
Japanese
Intermediate
B1
Hobbies and interests
Voluntary Works
- Blind Sports Hong Kong（香港失明人健體會）: Guide Runner（領跑員）
- Audio Description Association（香港口述影像協會）: Ambassador（口述影像大使）
Availability
Immediate availability
Timeline
Manager, Marketing & Partnership
Farmacy Group Ltd
02.2024 - 05.2026
Assistant Marketing Manager
Mother Pearl
10.2022 - 12.2023
Assistant Brand Marketing Manager
Green Common
05.2021 - 06.2022
Visual Merchandiser / VM Supervisor
Burberry | John Lewis | Marks & Spencer
01.2013 - 01.2021
Postgraduate Certificate - Translations
HKU SPACE
Certificate of Higher Education - Set Design for Window Display
Central Saint Martins
BA (Hons) - Fashion & Textiles
Hong Kong Polytechnic University
Bachelor of Arts - Apparel Design (Exchange),
Cornell University (USA)