Zhuldyz Alimbekova
Dubai
Summary
Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations.
Right now I’m looking for a suitable position with accompany that recognizes talent and ability.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Manager position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Marketing Representative
Hope Tech DMCC
06.2021 - 11.2023
- Contributed to team objectives in fast-paced environment.
- Built local sales and marketing plan for each targeted district within defined territory.
- Participated in skills development initiatives to promote team competence and success.
- Examined needs, wants and spending patterns of target audience.
- Kept detailed records of daily activities through online customer database.
Chinese Translator and Sales Managment
Om Star International Sports Academy
10.2018 - 01.2020
- Adhered to strict style and format editorial standards.
- Edited and proofread other team members' translations.
- Identified and summarized factual points and abstract concepts.
- Processed source vernacular into translations, summaries, roundups and other defined products.
- Assisted foreign language-speaking clients with inquiries.
- Maximized quality control of translated documents.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
Sales Assistant
Lifeshine Arts & Crafts Co., Ltd.
11.2017 - 09.2018
- Assisted call-in customers with questions and orders.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Coordinated logistics and catering for meetings and sales events.
Education
Master of Arts - Chinese language
Central China Normal University
China Wuhan 06.2020
Bachelor of Arts - oriental studies chinese
KZ University of International Relations and World
Kazakhstan06.2014
Chinese language
Xinjiang University
China 06.2013
Skills
- Results oriented
- Written and verbal communication skills
- Adaptive team player
- Creative problem solving
- Basic computer knowledge
- Bilingual customer support
- Relationship-building
- Sales support
- Chinese /Russian fluent
- Cultural expertise
- Corporate communication
- Document review
- Culture sensitivity awareness
- Сommunicable
- Attention to Detail
- Microsoft Office
Certification
HSK5
Volunteering
Languages
Kazakh
Native language
Russian
Master or proficient
C2
Chinese (Mandarin)
Advanced
C1
English
Intermediate
B1
Turkish
Beginner
A1
Timeline
Sales and Marketing Representative
Hope Tech DMCC
06.2021 - 11.2023
Chinese Translator and Sales Managment
Om Star International Sports Academy
10.2018 - 01.2020
Sales Assistant
Lifeshine Arts & Crafts Co., Ltd.
11.2017 - 09.2018
HSK5
Volunteering
Master of Arts - Chinese language
Central China Normal University
Bachelor of Arts - oriental studies chinese
KZ University of International Relations and World
Chinese language
Xinjiang University
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