ZHIHENG GUO

• Accumulated one year of project management experience, overseeing the entire lifecycle from project signing to delivery and acceptance, and consistently meeting customer acceptance criteria.
• Gained four years of experience as an International Account Manager focusing on the Philippine market, responsible for customer information mining and relationship maintenance. Managed RMB 170 million in pending leads, RMB 290 million in business opportunities, and a total of 63 ongoing projects.
• Proficient in utilizing the CRM system to maintain customer project information and track progress, screening key projects for prioritized advancement. Mitigated project risks and prevented potential losses through rigorous project evaluation processes.
• Undertaken business quotation preparation and preliminary process design, completing over 100 sets of quotations and flow chart designs. Developed more than 10 breakthrough plans for large-scale projects with a value exceeding USD 3 million.
• Conducted business negotiations, providing customers with optimal solutions based on on-site inspections and technical assessments to fulfill customer requirements and enhance customer satisfaction.
• Independently secured new contracts totaling over RMB 87 million and assisted in securing additional new contracts of over RMB 40 million. The maximum value of a single project reached nearly RMB 30 million. Achieved an annual sales growth rate of 20%, with a 100% project acceptance rate and a 100% payment collection rate.

Responsible for exploring the US market of the color sorting machine, collecting market information, and maintaining customer relationships