Word
Zhenkang DAI
Restaurant Supervisor
Summary
Dynamic Restaurant Supervisor at BEST TASTE CATERING LIMITED, recognized for enhancing customer satisfaction through exceptional service quality and effective personnel coordination. Successfully managed inventory control, reducing waste and optimizing resources. Skilled in employee motivation and resolving guest complaints, ensuring a seamless dining experience and fostering a positive team environment.
Overview
2
2
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Restaurant Supervisor
BEST TASTE CATERING LIMITED
07.2023 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
Education
BBA - Business Administration
Shenzhen University
Shenzhen 04.2001 -
Skills
Personnel Coordination
Software
Excel
PowerPoint
Certification
CET-4 (503)
Timeline
國家普通話水平測試（二級甲等）
11-2023
Restaurant Supervisor
BEST TASTE CATERING LIMITED
07.2023 - Current
CET-4 (503)
06-2023
BBA - Business Administration
Shenzhen University
04.2001 -
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