Zhang Yuanyuan
Trollhättan
Summary
Proven achiever with a track record of exceeding expectations at China Poly Group Corporation Ltd. Demonstrates exceptional problem-solving and strong organizational skills. Expert in enhancing customer satisfaction and sales, with a knack for multitasking and effective time management. Increased sales revenue significantly by leveraging relationships and strategic analysis.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant to the President and CEO
China Poly Group Corporation Ltd.
2018.09 - 2023.06
- Exceeded expectations in handling sensitive issues and responding promptly to urgent matters, demonstrating exceptional problem-solving skills.
- Supported decision-making processes with thorough research and analysis of industry trends and competitor actions.
- Streamlined executive communication by managing the President and CEO''s email, calendar, and phone calls.
- Assisted in the development of strategic initiatives by conducting research, performing analyses, and presenting findings to executive leadership.
Trade Relations Manager
Mercato Managent CO.,Ltd.
2016.03 - 2018.01
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Sales Representative
Hebei Xingda Construction Engineering
2012.08 - 2015.10
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Master of Arts - Leadership in Digitalized Organization
HÖGSKOLAN VÄST
Sweden06.2025
Bachelor of Arts - English Language And Literature, General
BEIJING FOREIGN LANGUAGE UNIVERSITY
Beijing 01.2023
Associate of Science - Food And Biotechnology
CHANGCHUN POLYTECHNIC
Chanchun, China06.2012
Skills
Strong Problem Solver
Critical Thinking
Multitasking Proficiency
Strong Organization
Exceptional Communication
Sales Techniques
Team Collaboration
MS Office Suite
Power BI
Languages
Chinese (Mandarin)
Native language
English
Advanced
C1
French
Elementary
A2
Certification
- ILETS
- BEC
- Porject Management Training
- Business Analysis Training
Project Experience
Digital Transformation Project
Jan 2024 - May 2024
Nolato Cerbo, a Nolato Group subsidiary, specializes in pharmaceutical packaging with high-quality standards and significant scrap. Digital transformation, including IoTs, Big Data, AI, etc, are crucial for enhancing cost-effectiveness and sustainability. This experience helped me understand digitalization challenges and strategies.
Timeline
Assistant to the President and CEO
China Poly Group Corporation Ltd.
2018.09 - 2023.06
Trade Relations Manager
Mercato Managent CO.,Ltd.
2016.03 - 2018.01
Sales Representative
Hebei Xingda Construction Engineering
2012.08 - 2015.10
Master of Arts - Leadership in Digitalized Organization
HÖGSKOLAN VÄST
Bachelor of Arts - English Language And Literature, General
BEIJING FOREIGN LANGUAGE UNIVERSITY
Associate of Science - Food And Biotechnology
CHANGCHUN POLYTECHNIC
- ILETS
- BEC
- Porject Management Training
- Business Analysis Training
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