ZARITH SURAYA ZAHIR
No 9, Jalan Adda 1/14, Adda Heights, Johor Bahru
Summary
Operations professional with solid background in streamlining processes and enhancing operational efficiency. Known for effective team collaboration and achieving results in dynamic environments. Skilled in process optimization and problem-solving, with reliable and adaptable approach to changing needs.
Overview
20
20
years of professional experience
Work History
Finance – Operation Specialist
MAERSK LOGISTICS (M) SDN BHD
08.2010 - Current
- Act as the owner of the job costing activities related to the customers assigned, ensuring accurate and in-time invoicing, clarifications being raised and solved and avoiding delays either in invoicing or vendor payment.
- Provide timely updates and visibility on accounting, balance sheet, and performance metrics.
- Manage escalations with a proactive and solution-oriented approach.
- Own, raise & clarify all customer issues related to the expenses and revenues and facilitate their timely and effective resolution by engaging with relevant internal stakeholders.
- Generate and analyse performance dashboards, and other logistics visibility reports.
- Conduct regular business reviews with site managers to present performance insights and improvement plans.
- Support continuous improvement initiatives and digital adoption for enhanced visibility and automation.
- Manage and assess the documentation, system updates, and operational finance related to shipment costing and billing.
- Ensure accuracy in billing, cost control, credit note processing and detailed analysis of profitability and creation of POs and PRs.
- Support financial reconciliation between operations and FinOps teams.
- Maintain compliance with company policies, trade regulations, and customer-specific SOPs.
- Support all financial risk analysis and controls to ensure correct visibility of P&L figures and results.
- Work closely with internal teams (Commercial, Operations, Procurement, and Product) to deliver customer commitments and standardize process between countries and products.
- Contribute to standardizing and optimizing global WND processes.
- Provide feedback and insights to internal teams to enhance the overall customer journey.
- Attachment: Warehousing & Distribution (WND, Port of Tg Pelepas)
Senior Operations Executive
MAERSK LOGISTICS (M) SDN BHD
05.2008 - 07.2010
- Assist in designing and managing supply chains from planning and procurement through to arrival and delivery of products at their destination.
- Managing import and export flows (vendor and carrier management, aligned SOP executions).
- Offer end to end supply chain modeling and inventory optimization.
- Apply warehouse and distribution design and operation principles to customers that allow them to explore more opportunities with complete logistics integration.
- Responsible for financial and accounting functions.
- Perform financial analysis of actual performance against budget and performing financial forecasting.
- To liaise with auditors and company secretary for taxation.
- Attachment: Warehousing & Distribution (WND, Port of Tg Pelepas)
Operations Executive
MAERSK LOGISTICS (M) SDN BHD
06.2006 - 05.2008
- Act as a logistics provider to mostly Maersk Line customers.
- Provide transport solutions with full visibility throughout transportation chain and provide clients with extensive service packages around their ocean transport.
- Protect and support Maersk Container Business.
- Covers landside activities: Inland transportation / drayage, Customs house brokerage, International trade documentation, Cargo insurance facilitation, Local service.
- Handle supplier and ensure services supplied are managed in accordance with our quality requirements.
- Manage corrective action for supplier and ensure thorough root cause analysis is performed to eliminate possible reoccurrence.
- Maintain cost leadership within the industry.
- Close monitoring of outstanding and managing credit clients.
- Attachment: Operations Department (Johor Office, MAA Building)
Project Control Team
MURPHY OIL CORPORATION
01.2006 - 06.2006
- Monitor and in control of project development.
- Processes engineering and supplier documents in accordance with Company procedures and guidelines.
- Responsible for Document Control activities for Operations Department.
- Maintain all record, data, documents and drawings in company EDMS system.
- Performs data entry to produce logs, transmittals and weekly and monthly reports.
- Provide copying, scanning support, distribution of documents, retrieval and filing of all documents.
- Performs regular housekeeping on all project documents (hard copy, electronic and work area).
- Assists in managing Operation procedures and updating Company EDMS system.
- Attachment: Kikeh Project (FPSO : Site Division)
Education
B.Tech. - Information & Communication Technology, Majoring in Digital System
Universiti Teknologi PETRONAS
Tronoh, Perak01.2005
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Men. Keb. IJ Convent
01.2000
Skills
Job costing & financial analysis
Performance metrics
Client & vendor management
Process & compliance improvement
Risk assessment
Data analysis
Audit controls
Cost control & Financial forecasting
SAP
References
- George, S. Baggs, Project Controls Manager, george_baggs@murphyoilcorp.com, 03 - 74907400, Murphy Sabah Oil Corp, Level 26 – 28 & 31, Tower 2, Kuala Lumpur, 50088, Petronas Twin Towers, Kuala Lumpur City Centre
- Yusnaidah binti Ahmad, Yusop, Yusnaidah.yusop@lns.maersk.com, Maersk Logistics (M) Sdn Bhd, 1 Paya Lebar Link, #13-01 Paya Lebar Quarter, Singapore
Timeline
Finance – Operation Specialist
MAERSK LOGISTICS (M) SDN BHD
08.2010 - Current
Senior Operations Executive
MAERSK LOGISTICS (M) SDN BHD
05.2008 - 07.2010
Operations Executive
MAERSK LOGISTICS (M) SDN BHD
06.2006 - 05.2008
Project Control Team
MURPHY OIL CORPORATION
01.2006 - 06.2006
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Men. Keb. IJ Convent
B.Tech. - Information & Communication Technology, Majoring in Digital System
Universiti Teknologi PETRONAS