Yupeng(Oliver) Zhou
Toronto
Summary
I help prospective students navigate the university admissions process by leveraging my expertise in student advising, UX, and information systems. I focus on optimizing application processes, improving accessibility, and fostering inclusive recruitment strategies. Through data-driven decision-making and stakeholder engagement, I strive to ensure that admissions systems are both efficient and student-centered. I am passionate about higher education accessibility and committed to creating transparent, equitable, and supportive admissions experiences that empower students to succeed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Education Consultant
Scholars Overseas Study Inc.
12.2019 - Current
- Guided international students through high school and university application processes, transfer admissions and visa extensions
- Evaluated students' backgrounds and exam scores to enable formulation of personalized university application strategies and personal statements
- Examined students' academic progress, recommending curriculum enhancements and providing reports on effectiveness of current academic system
- Developed strategies to enhance educational quality and contribute to policy implementation, optimizing learning experience and educational outcomes
Office Assistant
Western University, Morrissette Institute for Entrepreneurship
London
10.2023 - 04.2024
- Demonstrated exceptional customer service by greeting and assisting visitors at Morrissette Institute for Entrepreneurship, providing detailed information on programs, policies and procedures; promoted institute at various events in co-working space, pitching programs and encouraging attendee engagement
- Conducted online research on startups and companies founded by Western alumni, contributing valuable insights to support initiatives and programs
- Collaborated with team to ensure smooth execution of events, supporting weekday and weekend events while managing administrative tasks
Research Assistant | Work Placement Education Program
McMaster University
06.2023 - 07.2023
- Explored ChatGPT's application across higher education; evaluated content quality, student engagement, ethical concerns and learning potential
- Assessed content quality impact, explored student GPT integration, addressed ethical considerations and identified GPT-enhanced learning components
- Developed plans and presented recommendations to supervisors, guiding decisions on optimizing education with AI-generated content
Application Strategist & Engagement Intern
RTA Education
Vancouver
04.2021 - 04.2022
- Researched application processes across highly-rated universes in Canada, the U.S. and U.K. regions
- Generated weekly articles outlining successful application development strategies, resulting in 80% acceptance rate into top-choice programs
- Hosted online and offline consulting webinars with alumni from prestigious universities to share tips on post-secondary application processes and personal academic experiences, effectively gaining 300+ new clients in 1-year
- Attracted 200+ new followers and enhanced company's online presence by developing and publishing social media posts on daily basis to provide students with academic resources and professional recommendations
- Cultivated relationships with students and parents by coordinating correspondences, addressing inquiries and concerns to maintain high satisfaction ratings
Education
Master of Information -
University of Toronto
Toronto, Canada11.2026
Bachelor of Arts - Media, Information & Technoculture
Western University
London, Canada04.2024
Skills
- Data analysis
- Educational research
- Project management
- Content creation
- Customer service
- Social media marketing
- Effective communication
- Team collaboration
- Critical thinking
- MS office
Certification
- Inside LVMH Certificate, LVMH, 2022
- Teach English Now! Technology Enriched Teaching Certificate, Arizona State University, 2023
- The Founders Journey: An Entrepreneurial Process Certificate, Ivey Business School, 2023
Timeline
Office Assistant
Western University, Morrissette Institute for Entrepreneurship
10.2023 - 04.2024
Research Assistant | Work Placement Education Program
McMaster University
06.2023 - 07.2023
Application Strategist & Engagement Intern
RTA Education
04.2021 - 04.2022
Education Consultant
Scholars Overseas Study Inc.
12.2019 - Current
Master of Information -
University of Toronto
Bachelor of Arts - Media, Information & Technoculture
Western University
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