YU LAI KEI GRACE
Unionville
Summary
I had worked for the sales team and service consultant team in the past year. Highly motivated sales associate with extensive customer service and sales experience. Provide satisfy answer or solution to the customer. Besides, I am also a health worker in recent years. During my works in the elderly community house, I have handled a lot of cases about the customer’s questions, I need to explain details about the elderly’s status to the family. I also need to call the potential customer to sell our services to them. I have to promote and explain the solution or methods to the customer – elder and their family.
Overview
21
21
years of professional experience
Work History
HEALTH WORKER and CUSTOMER SERVICE
Hong Kong Women Foundation Limited
2023.05 - 2023.08
- Provide cognitive training to the elderly people
- As a service consultant to answer members’ question and provide suggestion to them
- Call the members to promote the programs in the center
- Conduct physical assessments of relevant body areas and performed standardized tests to check responses
- Elderly home visit and teach family member how to take care the elderly
- Educate families and caregivers on treatment programmes for improved at-home support
- Assessment and reporting on the elderly
- Write paper and mark records on how is the member’s activity progress and the program progress etc.
HEALTH WORKER
EVERGREEN NURSING HOUSE
2021.06 - 2023.01
- Meet the patients to discuss medical histories and current complains
- Conduct physical assessments of relevant body areas and perform standard tests to check responds
- Review medical testing results to determine validility of diagnostic testing requests
- Participate as monitoring physician in clinical trials of medications and treatments.
HEALTH WORKER
PRISTIGE HEALTH CARE (NUSING) LIMITED, KONG
2003.01 - 2019.05
- Meet the patients to discuss medical histories and current complains
- Conduct physical assessments of relevant body areas and perform standard tests to check responds
- Review medical testing results to determine validility of diagnostic testing requests
- Participate as monitoring physician in clinical trials of medications and treatments.
HEALTH WORKER and PHYSICAL THERAPIST ASSISTANT
PO LEUNG KUK TUNG CHUNG
2017.12 - 2018.08
- HOME FOR ELDERLY - HONG KONG
- Plan individually-designed treatment programs to restore, maintain and improve physical function, alleviate pain, and prevent disability
- Monitor patients progress and adapted treatment plans to reflect changes
- Improve patient mobility using passive and active therapeutic exercises.
ACCOUNTANT and SERVICE CONSULTANT
GREAT SENSE CONSULTANT LIMITED
2003.01 - 2017.05
- Provide the service consultant to potential customer
- Record daily expense and vendor’s payment
- Monthly account reporting
Education
Higher Diploma - Health Care
Hong Kong Metropolitan University
Hong KongSkills
- Computer software (e.g. Work, Excel, Powerpoint etc).
- Explain in details, good attitude.
- Customer’s consultant
- Community Service Programs
- Accounting
- First Aid Certificate (HK)
- Treatment Implementation
Languages
Chinese (Cantonese)
Native language
Chinese (Mandarin)
Advanced
C1
English
Intermediate
B1
Timeline
HEALTH WORKER and CUSTOMER SERVICE
Hong Kong Women Foundation Limited
2023.05 - 2023.08
HEALTH WORKER
EVERGREEN NURSING HOUSE
2021.06 - 2023.01
HEALTH WORKER and PHYSICAL THERAPIST ASSISTANT
PO LEUNG KUK TUNG CHUNG
2017.12 - 2018.08
HEALTH WORKER
PRISTIGE HEALTH CARE (NUSING) LIMITED, KONG
2003.01 - 2019.05
ACCOUNTANT and SERVICE CONSULTANT
GREAT SENSE CONSULTANT LIMITED
2003.01 - 2017.05
Higher Diploma - Health Care
Hong Kong Metropolitan University
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