Cycling, listen to music, watching, hiking, travelling movies
Yuk Ting Koo
Administrative/ Secretarial Staff
Summary
Dedicated Secretary/Administrative staff with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Driven and resourceful administrative professional with 30+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative staff position. Ready to help team achieve company goals.
Overview
36
36
years of professional experience
1
1
Language
Work History
Secretary
Hong Kong Air Cargo Terminals Limited
07.2006 - 01.2024
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Secretary to the General Manager
Jardine Airport Services Limited
05.2001 - 05.2004
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Entered data into system and updated customer contacts with information to keep records current.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained electronic filing systems and categorized documents.
- Created and updated records and files to maintain document compliance.
- Maintained daily report documents, memos and invoices.
- Screened visitors and issued badges to maintain safety and security.
- Established administrative work procedures to track staff's daily tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Secretary
AEL Engineering Ltd.
06.1998 - 05.2001
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Screened visitors and issued badges to maintain safety and security.
- Entered data into system and updated customer contacts with information to keep records current.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Maintained daily report documents, memos and invoices.
- Created and updated records and files to maintain document compliance.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Secretary
Heisei Trading Company Ltd.
01.1992 - 01.1995
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Secretary
TUV Product Service Asia Ltd.
01.1995 - 05.1997
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Maintained daily report documents, memos and invoices.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Liaised between clients and vendors and maintained effective lines of communication.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Personnel Clerk
The Royal Hong Kong Golf Club
08.1987 - 06.1989
- Provided information and answered questions via in-person, telephone and electronic means.
- Operated records databases, maintained files and investigated and corrected discrepancies.
- Resolved issues with time, leave and attendance.
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Facilitated employee termination process and performed employee exit interviews to relay pertinent information to appropriate personnel.
- Conducted full-cycle recruitment to meet company staffing goals and maintain effective business operations.
- Created and implemented employee benefit education plan and answered benefit-related questions to help employees select options.
Education
Diploma - English/Secretarial/Office Administration
The Career Business College Pty Limited
Sydney, Australia 12.1990 - 1991.12
Advanced Certificate in Hospitality Management -
ACT Institute of Technical And Further Education
Canberra, Australia 12.1990 - 1991.01
ELICOS English Studies - Australia English Studies Programme
Canberra College of Further Education
Canberra, Australia 08.1989 - 1989.12
Taiwan University Preparation Class - Taiwan University Preparation
Chu Hai English School
Mongkok, Hong Kong. 09.1985 - 1986.09
Secondary F.4 To F.5 - HKCEE
Hong Kong Chan Wai Chow Memorial College
Wanchai, Hong Kong. 09.1983 - 1985.07
Secondary F.1 To F.3 - Secondary Education
Rosaryhill School (Girls' Section)
Hong Kong 09.1981 - 1983.07
Skills
Managing purchasing activities
undefinedInterests
listen to music, see movies, travelling, cycling.
Loved to cycling around out of the country, like: New Zealand, Taiwan, Japan, China and Malaysia.
Interested by watching western movies, sort of: violence, thriller, horror, drama.........
Enjoyed to listen all western pop music, Japanese songs, disco electronic songs.........
Very enjoy by travelling overseas to broaden my life in differentiated countries to discover different life style with others.
Timeline
Secretary
Hong Kong Air Cargo Terminals Limited
07.2006 - 01.2024
Secretary to the General Manager
Jardine Airport Services Limited
05.2001 - 05.2004
Secretary
AEL Engineering Ltd.
06.1998 - 05.2001
Secretary
TUV Product Service Asia Ltd.
01.1995 - 05.1997
Secretary
Heisei Trading Company Ltd.
01.1992 - 01.1995
Diploma - English/Secretarial/Office Administration
The Career Business College Pty Limited
12.1990 - 1991.12
Advanced Certificate in Hospitality Management -
ACT Institute of Technical And Further Education
12.1990 - 1991.01
ELICOS English Studies - Australia English Studies Programme
Canberra College of Further Education
08.1989 - 1989.12
Personnel Clerk
The Royal Hong Kong Golf Club
08.1987 - 06.1989
Taiwan University Preparation Class - Taiwan University Preparation
Chu Hai English School
09.1985 - 1986.09
Secondary F.4 To F.5 - HKCEE
Hong Kong Chan Wai Chow Memorial College
09.1983 - 1985.07
Secondary F.1 To F.3 - Secondary Education
Rosaryhill School (Girls' Section)
09.1981 - 1983.07
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