Yui Man Exon Wang
North Point
Summary
Dynamic sales leader with over 15 years of experience in insurance and health services, specializing in new business development, client retention, and team leadership. Proven ability to drive revenue growth, strengthen customer relationships, and lead high-performing teams. Skilled in strategic planning, account management, and cross-functional collaboration to deliver exceptional business results.
Overview
21
21
years of professional experience
Work History
Senior Business Development Manager
AXA General Insurance Hong Kong Limited
11.2024 - Current
- Designed and executed sales strategies aligned with business objectives to achieve revenue growth.
- Monitored team performance, coached members, and enhanced product knowledge to boost effectiveness.
- Built and maintained strong client relationships, ensuring satisfaction, retention, and issue resolution.
- Collaborated cross-functionally with marketing, product, and customer support to optimize offerings.
- Represented the company at industry events, strengthening stakeholder and partner networks.
- Managed key accounts such as AON, MMB, Lockton…etc, negotiated contracts, and drove upselling/cross-selling opportunities.
- Developed strategic account plans to meet revenue targets and maximize customer value.
Team Lead
Cigna Worldwide General Insurance Company Limited
09.2023 - 11.2024
- Lead and manage a team of sales professionals, setting goals and driving performance.
- Develop and implement sales strategies aligned with organizational objectives.
- Monitor team performance, provide coaching, and enhance product knowledge.
- Build strong customer relationships, ensuring exceptional service and issue resolution.
- Collaborate with marketing, product, and customer support teams to optimize offerings.
- Analyze sales data, prepare reports, and identify growth opportunities.
- Represent the company at industry events and maintain key stakeholder relationships.
Account Manager
Bupa (Asia) Limited
01.2008 - 09.2022
- Managed key accounts, ensuring customer satisfaction and retention.
- Developed strategic sales plans to achieve revenue targets.
- Identified upselling and cross-selling opportunities to maximize growth.
- Negotiated contracts and managed renewals.
- Collaborated with internal teams to align strategies and improve customer experience.
- Utilized CRM systems to track interactions and manage pipelines.
- Analyzed performance metrics to refine sales strategies and improve conversion rates.
Administrative Assistant
Fortis Asia Holdings Limited
05.2007 - 12.2007
- Processed and reviewed insurance claims for accuracy and compliance.
- Verified policy details and assessed claim eligibility.
- Conducted investigations and liaised with policyholders and healthcare providers.
- Prepared reports on claim activity and ensured compliance with regulations.
Claims Clerk
New York Life Insurance Worldwide Ltd
06.2005 - 04.2007
- Reviewed and processed insurance claims, ensuring accuracy and completeness.
- Verified coverage eligibility and assessed claims against policy terms.
- Conducted investigations and processed payments for approved claims.
- Generated reports to identify trends and support management decisions.
- Maintained compliance with industry regulations and company policies.
Education
Mathematics (D), Chemistry (E), Physics (E)
Kwun Tong Maryknoll Evening College
01-1999
Skills
Sales Leadership & Team Management
Strategic Business Development
Client Relationship Management
Market Analysis & Sales Strategy
Negotiation & Contract Management
CRM Systems & Data Analysis
Coaching & Mentoring
Multilingual: English, Cantonese, Mandarin
Interests
Basketball, Swimming, Hiking
Timeline
Senior Business Development Manager
AXA General Insurance Hong Kong Limited
11.2024 - Current
Team Lead
Cigna Worldwide General Insurance Company Limited
09.2023 - 11.2024
Account Manager
Bupa (Asia) Limited
01.2008 - 09.2022
Administrative Assistant
Fortis Asia Holdings Limited
05.2007 - 12.2007
Claims Clerk
New York Life Insurance Worldwide Ltd
06.2005 - 04.2007
Mathematics (D), Chemistry (E), Physics (E)
Kwun Tong Maryknoll Evening College
Additional Information
- Proficient in Microsoft Word, Excel, PowerPoint
- Expected Salary: Negotiable