Hi, I’m
Yu Hsuan Chen
Hong Kong
Summary
Accomplished in directing system improvements, maintaining budgets and improving performance with minimal impact on business operations. Talented in managing projects, leading teams and resolving routine and complex operational problems.
Overview
13
years of professional experience
3
years of post-secondary education
3
Languages
Work History
Wistron ITSHong Kong
Chinese Data Analyzer
06.2019 - 02.2023
Job overview
- Collected and analyzed data to identify trends and develop solutions to existing problems.
- High volume project for AI assistant content
- Verify content accuracy, ensuring it meets the provided standards
- Report any patterns or issues observed to help improve database and product performance
Eslite Co., Ltd.Taiwan/Hong Kong
Senior Stationery Specialist
09.2016 - 09.2018
Job overview
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Analyzed marketing data and trends to identify opportunities for improvement.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Collaborated with internal departments to align marketing campaigns.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Pin Co., Ltd.Taipei
Store Sales Clerk
07.2010 - 06.2013
Job overview
- Produced high-quality communications for internal and external use.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
Chinese Culture UniversityTaipei, Taiwan
Bachelor of Arts from Advertising Department
09.2006 - 01.2010
Skills
Self-Motivated
Flexible and Adaptable
Organization and Time Management
Dependable and Responsible
Timeline
Chinese Data Analyzer
Wistron ITS
06.2019 - 02.2023
Senior Stationery Specialist
Eslite Co., Ltd.
09.2016 - 09.2018
Store Sales Clerk
Pin Co., Ltd.
07.2010 - 06.2013
Chinese Culture University
Bachelor of Arts from Advertising Department
09.2006 - 01.2010