Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yue Wai Man Ceci

Kwun Tong,KKT

Summary

Accomplished Manager with a robust background at the Mandatory Provident Fund Schemes Authority, showcasing expertise in team leadership and decision-making. Spearheaded investigations, significantly enhancing compliance through strategic legal actions. Excelled in customer support, motivating teams towards peak performance. Proven track record in developing and implementing effective strategies to promote system integrity and stakeholder engagement.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Manager

Mandatory Provident Fund Schemes Authority
08.2023 - Current
  • Lead an investigation team to conduct investigation on non-compliance of employers and take legal action including civil claims and criminal prosecution.
  • Supervise and monitor the progress of investigation, civil claims and criminal prosecution as well as analyze investigation results and recommend appropriate follow-up actions.
  • Managed and motivated team members to be productive and engaged in work.
  • Coach and develop team members to strengthen staff capabilities and performance.
  • Engage in publicity events and liaise with stakeholders to promote the MPF system.


Assistant Manager

Mandatory Provident Fund Schemes Authority
10.2020 - 07.2023
  • Assist in monitoring the administration functions and provide central administration supports to Member Protection and Services Division.
  • Assist in planning and executing quality assurance programs for the Division.
  • Identify inefficiencies to propose actionable improvements for overall workflow.
  • Develop contingency plans with team to address potential disruptions.

Senior Inspector

Mandatory Provident Fund Schemes Authority
10.2019 - 09.2020
  • Lead an investigation team to conduct investigation on non-compliance of employers and take legal action including civil claims and criminal prosecution.
  • Supervise and monitor the progress of investigation, civil claims and criminal prosecution as well as analyze investigation results and recommend appropriate follow-up actions.
  • Managed and motivated team members to be productive and engaged in work.
  • Coach and develop team members to strengthen staff capabilities and performance.


Inspector

Mandatory Provident Fund Schemes Authority
07.2005 - 09.2019
  • Investigate on complaint cases related to employer's MPF non-compliance.
  • Prepare reports on investigation findings and analyze case results for management information.
  • Liaise and work with different parties, such as Trustees, Labour Department for collecting related information for investigation.
  • Conduct inspections to detect employer's MPF non-compliance.
  • Perform user acceptance test for the new system and provide workshop and training materials for all users' department.
  • Developed inspection checklists for standardizing evaluation procedures.
  • Implemented corrective actions to resolve identified issues.
  • Reviewed documentation to verify adherence to regulatory requirements.
  • Conducted thorough inspections by evaluating compliance with safety and quality standards.

Education

Accounting

Hong Kong Baptist University
01-2001

Skills

  • Customer Support Expertise
  • Team leadership
  • Time management
  • Decision-making

Certification

Member of Association of Chartered Certified Accountants (ACCA)

Languages

Chinese (Cantonese)
Native or Bilingual

Timeline

Manager

Mandatory Provident Fund Schemes Authority
08.2023 - Current

Assistant Manager

Mandatory Provident Fund Schemes Authority
10.2020 - 07.2023

Senior Inspector

Mandatory Provident Fund Schemes Authority
10.2019 - 09.2020

Inspector

Mandatory Provident Fund Schemes Authority
07.2005 - 09.2019

Accounting

Hong Kong Baptist University
Yue Wai Man Ceci