Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yuen Yin Tsang

Yvonne
HongKong

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

13
13
years of professional experience
3
3
Certifications

Work History

Part Time Barista

Blooms Coffee
09.2024 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines to create beverages.

Baker

Heal the Life Kitchen
08.2024 - 01.2025
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Prepared fillings and other toppings for cakes and bagels.

Store Manager

Starbucks Coffee
03.2012 - 01.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.

Education

HKCEE -

SKH Holy Trinity Church Secondary School
Homantin
2005

Skills

Retail management

Certification

IRDA Rice bread master instructor’s certificate

Timeline

Part Time Barista

Blooms Coffee
09.2024 - Current

Baker

Heal the Life Kitchen
08.2024 - 01.2025

IRDA Rice bread master instructor’s certificate

08-2024

SCA CSP Brewing-Intermediate

02-2024

SCA CSP Brewing-Foundation

02-2024

Store Manager

Starbucks Coffee
03.2012 - 01.2024

HKCEE -

SKH Holy Trinity Church Secondary School

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