Yuen Yin Chan
Hong Kong
Summary
To develop and deliver training for effective communication for business. Hardworking employee enthusiastic about learning art field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Part-Time Salesperson
Kingyo
09.2023 - Current
- Set up facilities and equipment, cleaned areas, and organized supplies.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Served beverages promptly with focused attention to customer needs.
Part-Time Promoter
Saka Saka Limited
07.2023 - 08.2023
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
Part-time Helper
Talors Communication Ltd, AC
07.2023 - 08.2023
- Followed supervisor instructions to complete tasks on time.
- Performed manual labor and random jobs to help teams accomplish goals.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Part-time Children Care Assistant
Kowloon Women’s Organizations Federation Lau Shun Man Fu Cheong Women Services Centre
09.2022 - 08.2023
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Supervised free play and other activities to keep children safe.
- Helped with creation of age-appropriate activities to keep children positively engaged.
Part-time Event Helper
HKIC BNI
07.2023 - 07.2023
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
Part-time English Phonics Teacher
Omi Learning, ELCHK Kwai Shing Lutheran Primary School English, Lesson
05.2023 - 06.2023
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Prepared and implemented lesson plans covering required course topics.
Part-time Tutor
Man Kai Education
05.2023 - 06.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Part-time School Revision Group Tutor
Liu Po Shan Memorial College
03.2023 - 05.2023
- Monitored student progress and implemented intervention strategies to support student success.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
Part-Time Salesperson
Eslite
05.2022 - 10.2022
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Used customer insights to develop innovative sales strategies to increase sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
Part-time Waitress
B.O.T.H
08.2022 - 09.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Lingnan University
Senior Secondary Certificate of Education -
Liu Po Shan Memorial School
2022
Skills
- Sales Expertise
- Building Key Relationships
- Active Listening and Communication
- Supply Organizing
- Event Operations
Languages
Chinese (Cantonese)
Native language
English
Upper intermediate
B2
Chinese (Mandarin)
Proficient
C2
Timeline
Part-Time Salesperson
Kingyo
09.2023 - Current
Part-Time Promoter
Saka Saka Limited
07.2023 - 08.2023
Part-time Helper
Talors Communication Ltd, AC
07.2023 - 08.2023
Part-time Event Helper
HKIC BNI
07.2023 - 07.2023
Part-time English Phonics Teacher
Omi Learning, ELCHK Kwai Shing Lutheran Primary School English, Lesson
05.2023 - 06.2023
Part-time Tutor
Man Kai Education
05.2023 - 06.2023
Part-time School Revision Group Tutor
Liu Po Shan Memorial College
03.2023 - 05.2023
Part-time Children Care Assistant
Kowloon Women’s Organizations Federation Lau Shun Man Fu Cheong Women Services Centre
09.2022 - 08.2023
Part-time Waitress
B.O.T.H
08.2022 - 09.2022
Part-Time Salesperson
Eslite
05.2022 - 10.2022
Lingnan University
Senior Secondary Certificate of Education -
Liu Po Shan Memorial School
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