Yuen Hei LI

Sales Associate – Eefit (Health Products Company) (Part-time, 6 months – 2024)

During my time at Eefit, a company specializing in health-related products, I gained valuable experience in sales and customer service. My role focused not only on promoting products, but also on building trust and educating customers about health knowledge. Key responsibilities and achievements included:

• Customer Communication: Developed strong interpersonal skills by engaging with customers in a polite, respectful, and genuine manner.
• Product education: Learned essential health-related knowledge and effectively communicated it to clients, helping them make informed decisions.
• Sales Growth: Contributed to increased sales through professional service, product recommendations, and customer care.
• Team Collaboration: Maintained positive working relationships with colleagues, demonstrating teamwork, and effective workplace communication.
• Professional Development: Strengthened adaptability, problem-solving, and presentation skills—abilities that continue to benefit my academic and professional journey.

This role greatly enhanced my ability to communicate clearly, explain complex information in an accessible way, and support others in achieving their goals. These are the same skills I now hope to apply as a tutor, guiding students with patience, clarity, and encouragement.