Wong Man Yue Emmanuelle
Summary
Assistant Superintendent leading care home operations across service planning, safety oversight, staffing, and vendor coordination. Improves workflow standards by reviewing nursing practice, supporting recruitment and duty allocation for 36+ staff each week, and organizing 9+ staff training sessions per quarter. Strengthens service delivery through external liaison in 6–10 meetings per month with regulators and stakeholders, plus purchasing, maintenance, and renovation follow-through.
Overview
60
60
Certifications
35
35
years of professional experience
Work History
Assistant Superintendent
Helping Hand Hong Kong Bank Foundation Lok Fu Care Home
09.2024 - Current
- Assist the superintendent in the overall service planning and management of the care home
- Oversaw care home safety and quality to ensure service user needs were met
- Communication with external parties (eg. CGAT, PGT, DH ) and stakeholders
- Maintained and reviewed workflow and nursing standards to enhance professional competence
- Manpower recruitment, duty schedule and allocation
- Coordinated training programs to improve staff skills and service delivery
- Purchasing and maintenance issue
- Renovation care home facility
Nursing Manager
KPM Medical Centre
01.2023 - 03.2024
- Facilitate the nursing standards on endoscopy procedures, minor surgery, PACU cares and reprocessing of endoscope
- Redesigned stock logistics for consumables purchasing to improve inventory management
- Coordinate the booking flow & patient assessment
- Nurse & HCA In-service Training
- Facilitated adherence to nursing standards for endoscopy procedures, minor surgery, PACU care, and endoscope reprocessing
- Conducted in-service training for nurses and HCAs to enhance clinical skills and knowledge
- Billing issues
Senior Registered Nurse
United Christian Hospital
03.2012 - 01.2023
- Coordinated clinical services and patient preferences for colorectal, hepatobiliary, ENT, dental maxillofacial, and emergency surgeries
- Clinical mentor and training junior staffs
- Managed operating room operations and arranged surgical cases
- Mentored and trained junior staff in clinical practices
- Consumables stock take and checking
Registered Nurse
United Christian Hospital
03.2011 - 03.2012
- Responsible for implementing and evaluating the workflow in anesthetics service
- Allocate manpower, supervise and train anesthetics assistants
- Manage the anesthetic consumables and equipment
- Update and revise the references and preferences
- Responsible for implement and evaluate the workflow in anesthetics service
- Editing ORA duty
- Operation Theatre
Registered Nurse
United Christian Hospital
03.2010 - 03.2011
- Coordinated clinical services in pediatric surgery, breast surgery, and head & neck surgery, ensuring comprehensive patient care
- Managed operation theatre activities, facilitating efficient surgical procedures and patient safety
- Administered medications and monitored patient responses to ensure optimal care.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management and post-discharge instructions.
Nursing Officer
St Paul Hospital
05.2009 - 01.2010
- Led hospital decanting project, redesigning logistic workflow and procuring new equipment while monitoring new building facilities.
- TRENT accreditation and DH visit
- Coordinate department services, risk management
- Improvement of services, revise guidelines
- Checked credentials and defined scope of clinical practice to ensure compliance and quality of care.
- Addressed staff recruitment and retention challenges by implementing targeted strategies.
- Procurement process and inventory
- Clinical services e.g. Assist ERCP
- Endoscopy Unit
Unit Manager
Tsuen Wan Adventist Hospital
09.2007 - 05.2009
- Responsible for department renovation project (linen conversion program, redesign the service charges, establish One stop booking system, innovate new techniques and equipment)
- Departmental budget and business plan
- Developed departmental budget and business plan to align with organizational goals
- Procurement and inventory
- Coordinated performance improvement initiatives and managed risk to enhance departmental operations
- Customer services
- Clinical Services e.g assist LSCS
- Operating Theatre, Endoscopy Room & Central Sterile Supply Room
Registered Nurse
Tsuen Wan Adventist Hospital
10.2006 - 09.2007
- Managed clinical services to ensure patient safety and care quality
- Oversaw operations in operating theatre, endoscopy room, and central sterile supply room
- Provided direct patient care, assessing conditions and implementing treatment plans.
- Collaborated with multidisciplinary teams to optimize patient outcomes and enhance care quality.
- Monitored vital signs and administered medications, ensuring adherence to protocols and safety standards.
Head Nurse & Human Resources Supervisor
Perfect Life Asia Ltd
03.2006 - 09.2006
- Established clinic minor operation standards and workflows to ensure compliance and quality care
- Coordinated nursing staff training and recruitment to enhance team capabilities and service delivery
- Managed procurement of clinic medical consumables to ensure availability and support clinical operations
- Procurement of clinic medical consumables
Registered Nurse
St Teresa’s Hospital
11.2005 - 04.2006
- Coordinated clinical services to ensure optimal patient care
- Assisted in operating theatre procedures to support surgical teams
- Administered medications and treatments according to established protocols and patient care plans.
- Monitored patient vital signs, documenting changes and reporting concerns to healthcare team promptly.
- Collaborated with multidisciplinary teams to develop and implement individualized care strategies for diverse patient populations.
Registered Nurse
United Christian Hospital
07.1993 - 11.2005
- Led clinical services as Urology team leader
- Oversaw team operations and leadership duties
- Clinical mentor and train junior staff
- Operating Theatre
- Procurement and inventory
Registered Nurse
United Christian Hospital
04.1991 - 07.1993
- Managed clinical services to ensure high-quality patient care
- Provided critical care in intensive care unit, supporting patient recovery
- Administered medications and monitored patient responses for optimal recovery outcomes.
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Educated patients and families on health management, ensuring comprehension of treatment protocols.
Education
Secondary Graduation -
Homantin Government Middle School
01.1986
Bachelor of Nursing - undefined
University of Ballarat
01.2000
Diploma - Critical Care Nursing
The Chinese University of Hong Kong
01.1996
Certificate of Nursing - undefined
Nethersole Nursing School
01.1991
Skills
Care home operations management
Service planning
Staff recruitment
Duty roster planning
Budget planning
Quality assurance
Regulatory compliance
Risk management
Training coordination
Procurement management
Infection control procedures
Fall prevention programs
Incident reporting
Advance care planning
Certification
Certificate of customer service training program (1994) - United Christian Hospital
Timeline
Assistant Superintendent
Helping Hand Hong Kong Bank Foundation Lok Fu Care Home
09.2024 - Current
Nursing Manager
KPM Medical Centre
01.2023 - 03.2024
Senior Registered Nurse
United Christian Hospital
03.2012 - 01.2023
Registered Nurse
United Christian Hospital
03.2011 - 03.2012
Registered Nurse
United Christian Hospital
03.2010 - 03.2011
Nursing Officer
St Paul Hospital
05.2009 - 01.2010
Unit Manager
Tsuen Wan Adventist Hospital
09.2007 - 05.2009
Registered Nurse
Tsuen Wan Adventist Hospital
10.2006 - 09.2007
Head Nurse & Human Resources Supervisor
Perfect Life Asia Ltd
03.2006 - 09.2006
Registered Nurse
St Teresa’s Hospital
11.2005 - 04.2006
Registered Nurse
United Christian Hospital
07.1993 - 11.2005
Registered Nurse
United Christian Hospital
04.1991 - 07.1993
Certificate of Nursing - undefined
Nethersole Nursing School
Diploma - Critical Care Nursing
The Chinese University of Hong Kong
Bachelor of Nursing - undefined
University of Ballarat
Secondary Graduation -
Homantin Government Middle School